Senior E‑commerce Logistics & Fulfillment Lead

Placements24; Bloemfontein; On-site; ZAR 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical aid

Retirement contributions

Job summary

Placements24 in Bloemfontein seeks a strategic Head of Operations to manage all logistics and fulfillment activities across the regional e-commerce network. You will lead inventory management, warehousing, order processing, shipping and returns, driving efficiency and cost effectiveness.

The role requires a hands-on leader with a data-driven mindset, capable of implementing new technologies, optimizing workflows and coaching a dedicated operations team to meet ambitious KPIs.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related field.
• Minimum 7 years of progressive operations leadership experience in ecommerce/logistics.
• Proven track record in warehouse and shipping processes, cost control, and service level delivery.
• Experience implementing WMS and related technologies; data-driven decision making.
• Strong leadership, team development and problem-solving skills.
• Knowledge of demand forecasting and inventory planning.

Responsibilities

• Oversee ecommerce logistics operations including warehouse management, inventory control, order processing, picking, packing and shipping.
• Develop and drive strategies to improve efficiency, reduce costs and enhance service quality.
• Lead and mentor the operations team; foster productivity, safety and accountability.
• Monitor KPIs such as on-time delivery, accuracy, turnover and cost per order; take corrective actions.
• Implement and optimize WMS and other technologies to improve throughput and accuracy.
• Ensure health and safety compliance within the fulfillment center; coordinate with other departments.

Skills

Leadership

Data-driven

Process improvement

Forecasting

KPIs

Stakeholder management

Education

Bachelor's degree in Logistics / Supply Chain Management / Business Administration

Tools

WMS

ERP systems

Inventory software

Job description

Placements24 in Bloemfontein seeks a strategic Head of Operations to manage all logistics and fulfillment activities across the regional e-commerce network. You will lead inventory management, warehousing, order processing, shipping and returns, driving efficiency and cost effectiveness.

The role requires a hands-on leader with a data-driven mindset, capable of implementing new technologies, optimizing workflows and coaching a dedicated operations team to meet ambitious KPIs.