Senior Warehouse Operations Lead – E‑commerce Fulfillment

Placements24; Pretoria; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Medical aid

Retirement benefits

Job summary

Placements24 in Pretoria is seeking a Senior Operations Supervisor to manage our client's e-commerce logistics hub. You will lead warehouse staff, optimize WMS-driven processes, and ensure safe, efficient inbound and outbound flow.

This role requires strong leadership, inventory control expertise, and a proactive approach to cost reduction and continuous improvement in a fast-paced environment. Weekend shifts may be required as operations demand.

Qualifications

• 5+ years in warehouse operations or logistics with leadership experience.
• Proven WMS and inventory control expertise.
• Strong leadership and communication skills.

Responsibilities

• Supervise day-to-day activities of warehouse staff including pickers, packers, receivers, and dispatchers.
• Ensure inbound and outbound shipments are accurate and timely.
• Manage inventory levels and perform stock and cycle counts.
• Enforce warehouse safety protocols and secure working environment.
• Monitor performance metrics and drive corrective actions.
• Train and mentor staff to foster continuous improvement.
• Operate and manage the WMS for inventory control and workflow.
• Collaborate with customer service and transportation to resolve issues.
• Oversee equipment maintenance and ensure machinery reliability.
• Contribute to strategies to improve efficiency and reduce costs.

Skills

Leadership

WMS experience

Inventory control

Safety compliance

Team management

Excel

Communication

Problem solving

Flexible hours

Tools

WMS software

Job description

Placements24 in Pretoria is seeking a Senior Operations Supervisor to manage our client's e-commerce logistics hub. You will lead warehouse staff, optimize WMS-driven processes, and ensure safe, efficient inbound and outbound flow.

This role requires strong leadership, inventory control expertise, and a proactive approach to cost reduction and continuous improvement in a fast-paced environment. Weekend shifts may be required as operations demand.