Remote E-commerce Operations Leader (Logistics)

Placements24; Durban; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Fully remote work environment

Competitive salary package

Bonuses and profit-sharing

Health insurance and retirement

Job summary

Placements24 is recruiting an experienced E-commerce Operations and Logistics Manager to lead remote optimization of the online supply chain from Durban. You will oversee inventory, warehousing, order processing, fulfillment, and 3PL relationships to ensure smooth, cost-efficient operations.

The role requires a Bachelor’s degree in SCM or related field and 5+ years in e-commerce logistics, with strong data analytics, vendor management, and remote leadership capabilities.

Qualifications

• Bachelor's degree in SCM or related field.
• 5+ years in e-commerce operations and logistics.
• Proven track record managing complex supply chains.
• Strong knowledge of inventory management systems, WMS, ERP.
• Experience with shipping carriers and international logistics is a plus.
• Excellent analytical and data-driven decision making.
• Strong negotiation and vendor management.
• Excellent remote communication and leadership.

Responsibilities

• Manage and optimize all aspects of the e-commerce supply chain, including inventory planning, warehousing, order processing, and fulfillment.
• Develop and implement efficient shipping and delivery strategies to ensure timely and cost-effective order fulfillment.
• Oversee relationships with 3PLs, carriers, and suppliers, negotiating contracts and monitoring performance.
• Implement and manage inventory control systems to maintain optimal stock levels and minimize stockouts or overstock situations.
• Develop and maintain SOPs for all e-commerce operations.
• Analyze operational data to identify bottlenecks, inefficiencies, and areas for cost reduction.
• Collaborate with customer service teams to resolve order-related issues and improve customer experience.
• Ensure compliance with regulations and industry best practices.
• Lead and mentor a remote team focused on operational efficiency and continuous improvement.

Skills

Analytical thinking

Data-driven decisions

Vendor management

Remote team leadership

Education

Bachelor's degree in Supply Chain Management

Tools

WMS

ERP systems

Job description

Placements24 is recruiting an experienced E-commerce Operations and Logistics Manager to lead remote optimization of the online supply chain from Durban. You will oversee inventory, warehousing, order processing, fulfillment, and 3PL relationships to ensure smooth, cost-efficient operations.

The role requires a Bachelor’s degree in SCM or related field and 5+ years in e-commerce logistics, with strong data analytics, vendor management, and remote leadership capabilities.