E-commerce Operations Leader — Inventory & Fulfillment

Placements24; Kempton Park; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Generous leave

Job summary

Placements24 is seeking an experienced E-commerce Operations Manager to lead fulfilment and logistics in Gauteng. The role focuses on optimizing inventory, processing orders, and delivering high service levels in a fast-paced ecommerce environment.

You will manage a team of warehouse staff, implement efficient workflows, forecast demand, and maintain strong relationships with partners to ensure timely delivery and cost control.

Qualifications

• Bachelor’s degree in SCM, Logistics, Operations, or related field.
• Minimum 6 years in ecommerce ops or logistics management.
• Proven experience in warehouse operations, inventory control, and order fulfillment.
• Strong leadership and ability to develop staff.
• Excellent understanding of supply chain best practices and logistics software.
• Data analysis and reporting using relevant tools.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Knowledge of health and safety regulations in a warehouse.

Responsibilities

• Oversee all aspects of e-commerce operations: inventory, fulfillment, warehousing, and shipping.
• Develop and implement strategies to improve order accuracy, speed, and cost efficiency.
• Lead and mentor a warehouse team, ensuring productivity and safety.
• Monitor inventory, forecast demand, and implement stock control to prevent stockouts or overstocking.
• Build strong relationships with logistics partners and vendors.
• Ensure compliance with health, safety, and environmental regulations in the warehouse.
• Leverage technology to streamline operations and improve efficiency.
• Analyze operational data and drive corrective actions.
• Manage returns processing efficiently and contribute to strategic planning.

Skills

Inventory management

Team leadership

Data analysis

Process improvement

Communication

Problem solving

Forecasting

Strategic planning

Safety compliance

Education

Bachelor's degree in SCM/Logistics/Operations

Tools

WMS software

ERP systems

Job description

Placements24 is seeking an experienced E-commerce Operations Manager to lead fulfilment and logistics in Gauteng. The role focuses on optimizing inventory, processing orders, and delivering high service levels in a fast-paced ecommerce environment.

You will manage a team of warehouse staff, implement efficient workflows, forecast demand, and maintain strong relationships with partners to ensure timely delivery and cost control.