Remote E-commerce Operations Lead — Fulfillment & Growth

Placements24; Soweto; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Work from anywhere

Autonomy to shape operations

Job summary

Placements24 is seeking a highly organized Remote E-commerce Operations Manager to oversee online order fulfillment, inventory control, and logistics for a Soweto-based business.

You will lead a remote team, optimize processes, and collaborate with logistics providers, ensuring on-time delivery and scalable operations across online platforms while maintaining compliance and high customer satisfaction.

Qualifications

• Proven experience as an E-commerce Operations Manager or similar role.
• Deep knowledge of fulfillment, warehousing, and shipping operations.
• Strong analytical and problem-solving skills.
• Experience with inventory management systems and e-commerce platforms.
• Ability to lead a remote team and manage multiple priorities.

Responsibilities

• Oversee end-to-end e-commerce order fulfillment.
• Manage inventory across platforms and warehouses.
• Develop logistics strategies to reduce costs and improve delivery times.
• Analyze key operational metrics.
• Collaborate with third-party logistics providers.
• Improve returns, exchanges, and customer issue resolution.
• Identify technology to improve efficiency.
• Ensure regulatory and policy compliance.
• Lead a remote team and coordinate cross-functional efforts.
• Drive continuous improvement.

Job description

Placements24 is seeking a highly organized Remote E-commerce Operations Manager to oversee online order fulfillment, inventory control, and logistics for a Soweto-based business.

You will lead a remote team, optimize processes, and collaborate with logistics providers, ensuring on-time delivery and scalable operations across online platforms while maintaining compliance and high customer satisfaction.