Senior E-commerce Growth Manager

Placements24; Randburg; Hybrid; ZAR 1,972,000 - 2,958,000; Full time

Benefits offered by this job

Fully remote

Health insurance

Professional development budget

Flexible schedule

Job summary

Placements24 seeks an experienced Senior E-commerce Growth Manager to drive online revenue, acquisition, and retention in a fully remote role. You will lead CRO initiatives, optimize paid media, and elevate CLTV across channels.

You will collaborate with product, engineering, marketing, and analytics teams to execute data-driven growth strategies, manage budgets, and mentor remote teams across demographics.

Qualifications

• Master's degree in Business, Marketing, Economics, or related field.
• 7+ years of progressive experience in e-commerce growth, digital marketing, or online business development.
• Deep expertise in conversion rate optimization (CRO), customer acquisition, retention strategies, and A/B testing methodologies.
• Strong analytical skills with web analytics/tools (GA/Adobe Analytics) and data manipulation (SQL, Excel).
• Experience managing significant marketing budgets and optimizing paid media campaigns.
• Excellent leadership, communication, and cross-functional collaboration skills, comfortable leading remote teams.

Responsibilities

• Develop and implement growth strategies to increase online revenue, acquisition, and retention.
• Lead experimentation including A/B/multivariate testing to optimize the customer journey and CRO.
• Manage paid media channels (SEM, social, display) to achieve ROI and CAC targets.
• Develop and execute retention and loyalty programs to boost CLTV.
• Collaborate with product, engineering, marketing, and analytics to drive strategic initiatives.

Skills

CRO

Growth strategy

A/B testing

Data-driven

Remote collaboration

Leadership

Education

Master's degree in Business, Marketing, Economics, or related field

Tools

Google Analytics

Adobe Analytics

SQL

Excel

Job description

About the Role

Our client is seeking an experienced and results-oriented Senior E-commerce Growth Manager to lead their online business expansion efforts. This is a fully remote position, perfect for a strategic thinker who excels at driving significant, sustainable growth in the e-commerce sector. You will be responsible for developing and executing high-impact strategies across customer acquisition, conversion rate optimization, retention, and lifetime value. This role demands a deep understanding of the e-commerce landscape, a data-driven approach, and a proven ability to manage complex projects and cross-functional teams in a remote setting. Join an innovative company poised for significant expansion and make a lasting impact.

Key Responsibilities

• Develop and implement comprehensive growth strategies focused on increasing online revenue, customer acquisition, and retention for the e-commerce platform.
• Lead experimentation initiatives, including A/B testing, personalization, and multivariate testing, to optimize the customer journey and conversion rates.
• Manage and optimize paid acquisition channels (SEM, social media advertising, display) to achieve target ROI and customer acquisition costs (CAC).
• Develop and execute customer retention and loyalty programs to increase customer lifetime value (CLTV).
• Collaborate closely with product, engineering, marketing, and analytics teams to drive strategic initiatives and ensure seamless execution.
• Analyze market trends, competitor activities, and customer data to identify new growth opportunities and inform strategic planning.

Requirements

• Master's degree or equivalent experience in Business, Marketing, Economics, or a related field.
• 7+ years of progressive experience in e-commerce growth, digital marketing, or online business development, with a proven track record of driving substantial revenue growth.
• Deep expertise in conversion rate optimization (CRO), customer acquisition, retention strategies, and A/B testing methodologies.
• Strong analytical skills and proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics) and data manipulation tools (SQL, Excel).
• Experience managing significant marketing budgets and optimizing paid media campaigns.
• Excellent leadership, communication, and cross-functional collaboration skills, comfortable leading remote teams.

Benefits

• Highly competitive salary and significant bonus potential tied to growth targets.
• Fully remote work environment with global flexibility.
• Executive-level health, dental, and vision insurance.
• Generous budget for professional development, including conferences and advanced training.
• Opportunity to shape the future growth of a leading e-commerce business.