Senior Case Worker - Families at Risk

Placements24; Noord-Kaap; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund contributions

Generous annual leave

Professional development

Community impact

Job summary

Placements24 is seeking an experienced Senior Case Worker in Kimberley, Northern Cape, to provide intensive support to at‑risk families. The role involves managing complex cases, designing tailored intervention plans, and coordinating services with social services, schools, and health providers in the region.

You will mentor junior staff, contribute to program development, and help ensure children and families access essential resources while upholding confidentiality and ethical practices.

Qualifications

• Master's degree in Social Work or related field is highly preferred.
• Strong assessment and crisis intervention capabilities.
• Experience in managing complex family cases and child welfare.

Responsibilities

• Manage a caseload of complex family cases requiring intensive intervention and support.
• Conduct comprehensive assessments of family strengths, risks, and needs.
• Develop, implement, and monitor individualized family support plans.
• Provide direct casework services, including counseling, advocacy, and crisis intervention.
• Coordinate with external agencies and professionals to ensure integrated service delivery for families.
• Mentor and supervise junior caseworkers, providing guidance and professional development.
• Maintain accurate, detailed, and confidential client records and documentation.
• Facilitate family meetings and court appearances as required.
• Participate in case reviews, team meetings, and contribute to program evaluation.
• Advocate for families' needs and ensure access to appropriate resources and services within Kimberley.

Skills

Assessment skills

Crisis management

Communication

Leadership

Education

Master's degree in Social Work

Related field: Psychology or Family Studies

Job description

About the Role

Our client is seeking an experienced Senior Case Worker to provide intensive support to families identified as at-risk in Kimberley, Northern Cape. This crucial role involves managing complex family cases, developing tailored intervention plans, and coordinating a range of services to ensure the safety and well‑being of children and family members. The Senior Case Worker will also mentor junior staff, contribute to program development, and liaise with key stakeholders, including social services, schools, and health providers within Kimberley. This position offers a significant opportunity to make a profound difference in the lives of vulnerable families across the Northern Cape. We are committed to strengthening families and empowering them to overcome challenges. The ideal candidate possesses strong clinical skills, a deep understanding of family dynamics, and a commitment to protective services.

Key Responsibilities

• Manage a caseload of complex family cases requiring intensive intervention and support.
• Conduct comprehensive assessments of family strengths, risks, and needs.
• Develop, implement, and monitor individualized family support plans.
• Provide direct casework services, including counseling, advocacy, and crisis intervention.
• Coordinate with external agencies and professionals to ensure integrated service delivery for families.
• Mentor and supervise junior caseworkers, providing guidance and professional development.
• Maintain accurate, detailed, and confidential client records and documentation.
• Facilitate family meetings and court appearances as required.
• Participate in case reviews, team meetings, and contribute to program evaluation.
• Advocate for families' needs and ensure access to appropriate resources and services within Kimberley.

Requirements

• A Master's degree in Social Work or a related field (e.g., Psychology, Family Studies) is highly preferred.
• Minimum of 4-6 years of experience in case management, family support, or child welfare services.
• Demonstrated expertise in working with families facing complex challenges, including abuse, neglect, and substance abuse.
• Strong knowledge of child protection legislation and best practices in South Africa.
• Excellent assessment, intervention, and crisis management skills.
• Proven leadership and mentoring capabilities.
• Strong organizational skills and the ability to manage time effectively.
• Excellent written and verbal communication skills.
• A valid driver's license and willingness to travel within the Northern Cape.
• Commitment to client confidentiality, ethical practice, and social justice.

Benefits

• Competitive salary package reflecting seniority and experience.
• Comprehensive medical aid and retirement fund contributions.
• Generous annual leave and opportunities for continuous professional development.
• Work with a dedicated team focused on family well‑being in Kimberley.
• Opportunity to lead and mentor within a vital community service area.
• Contribution to significant social impact within the Northern Cape.
• Supportive supervisory structure and a collaborative work environment.