Family Support Worker

Placements24; Noord-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional development and training

Employee assistance program

Annual leave and public holiday pay

Mentorship and supportive team

Community-focused organisation

Job summary

Placements24 is seeking a dedicated and empathetic Family Support Worker to join our community services team in Kimberley, Northern Cape. You will work directly with families in homes and community settings to strengthen parenting skills and improve child well-being.

The role requires an accredited Diploma or certificate in Social Work or related field, at least 2 years’ experience, strong communication, and reliable transportation for home visits.

Qualifications

• Diploma or certificate in Social Work, Child and Youth Care, Community Development, or a related field.
• Excellent communication, listening, and interpersonal skills.
• Ability to establish rapport and build trust with families from diverse backgrounds.

Responsibilities

• Provide practical and emotional support to families in their homes and community.
• Assist families in developing effective parenting strategies and routines.
• Support families in accessing community resources and services, such as healthcare, education, and social welfare.
• Conduct assessments of family needs and develop tailored support plans.
• Facilitate positive communication and conflict resolution within families.
• Monitor family progress and provide ongoing support and guidance.
• Work in collaboration with other professionals, including social workers and educators.
• Offer education on child development, health, and nutrition.
• Maintain accurate and confidential case notes and reports.
• Ensure adherence to child protection policies and procedures at all times.

Skills

Communication

Empathy

Interpersonal skills

Caseload management

Education

Diploma or certificate in Social Work

Tools

Microsoft Office

Job description

About the Role

Our client is seeking a dedicated and empathetic Family Support Worker to join their crucial services in Kimberley, Northern Cape . This role is dedicated to providing essential support to families facing various challenges, aiming to strengthen family bonds, improve parenting skills, and enhance the overall well-being of children and households. You will work directly with families in their homes and community settings, offering practical assistance, guidance, and emotional support. The ideal candidate possesses a strong understanding of family dynamics, child development, and effective intervention strategies. A compassionate nature and the ability to build trusting relationships are paramount. Join our team and make a tangible difference in the lives of families in the Kimberley area.

Key Responsibilities

• Provide practical and emotional support to families in their homes and community.
• Assist families in developing effective parenting strategies and routines.
• Support families in accessing community resources and services, such as healthcare, education, and social welfare.
• Conduct assessments of family needs and develop tailored support plans.
• Facilitate positive communication and conflict resolution within families.
• Monitor family progress and provide ongoing support and guidance.
• Work in collaboration with other professionals, including social workers and educators.
• Offer education on child development, health, and nutrition.
• Maintain accurate and confidential case notes and reports.
• Ensure adherence to child protection policies and procedures at all times.

Requirements

• Diploma or certificate in Social Work, Child and Youth Care, Community Development, or a related field.
• Minimum of 2 years of experience in family support, child welfare, or a related social service role.
• Knowledge of child development, parenting practices, and family systems theory.
• Excellent communication, listening, and interpersonal skills.
• Ability to establish rapport and build trust with families from diverse backgrounds.
• Patience, empathy, and resilience in dealing with challenging family situations.
• Strong organisational skills and ability to manage a caseload.
• Proficiency in basic computer skills and record-keeping.
• Understanding of confidentiality and ethical practices in social work.
• Valid driver's licence and access to reliable transportation for home visits within Kimberley .

Benefits

• Competitive salary and benefits package.
• Opportunity to make a profound positive impact on families in Kimberley .
• Professional development and training opportunities.
• Supportive team environment and mentorship.
• Gain valuable experience in family-centred support.
• Annual leave and public holiday benefits.
• Employee assistance program.
• Work within a dedicated organisation committed to community well-being.