Senior Case Manager — Remote (Complex Needs)

Placements24; Sandton; Hybrid; ZAR 640,000 - 900,000; Full time

Benefits offered by this job

Health coverage

Remote work

Professional development

Job summary

Placements24 is seeking a highly skilled Senior Case Manager to join our fully remote team in South Africa. The role focuses on individuals with complex needs, providing comprehensive case management, planning, advocacy, and service coordination to improve quality of life.

You will assess, develop and review person-centered plans, work with mental health, disability and social welfare services, and mentor junior case managers.

Qualifications

• Master's degree in Social Work, Psychology, Counseling, or related field.
• Registration with SACSSP or relevant professional body.
• Minimum 7 years of progressive case management experience with complex needs.
• Experience in assessment, crisis intervention, and care coordination.
• Knowledge of mental health, disability services, and social welfare systems.
• Excellent communication, interpersonal and advocacy skills.
• Ability to work independently in a remote setting.

Responsibilities

• Conduct thorough assessments of clients with complex and multiple needs.
• Develop, implement, and regularly review individualized case management plans.
• Coordinate the delivery of services including healthcare, social support, housing, and employment aid.
• Advocate to ensure access to resources and entitlements.
• Provide ongoing support, counseling, and crisis intervention as needed.
• Liaise with multidisciplinary teams, providers, and government agencies.
• Maintain accurate, confidential client records using secure online systems.
• Monitor progress and evaluate intervention effectiveness.

Skills

Communication

Advocacy

Crisis intervention

Care coordination

Remote work

Education

Master's degree in Social Work/ Psychology/ Counseling

Tools

Case management software

Telehealth platforms

Job description

Placements24 is seeking a highly skilled Senior Case Manager to join our fully remote team in South Africa. The role focuses on individuals with complex needs, providing comprehensive case management, planning, advocacy, and service coordination to improve quality of life.

You will assess, develop and review person-centered plans, work with mental health, disability and social welfare services, and mentor junior case managers.