Senior Business Systems Analyst — Remote, Telecom Optimization

Placements24

Randburg

Hybrid

ZAR 900,000 - 1,200,000

Full time

7 days ago

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Benefits offered by this job

Remote work options

Competitive salary

Medical insurance

Retirement plan

Professional development

Annual leave

Job summary

Placements24 is seeking a Senior Business Systems Analyst in Randburg to bridge business needs with IT Solutions. The role focuses on analyzing processes, gathering requirements, and delivering functional specifications for CRM, billing, and provisioning systems in a telecom context.

You will collaborate with stakeholders, document workflows, and support UAT to ensure solutions deliver measurable value and strategic impact. Remote work flexibility is offered alongside on-site collaboration.

Qualifications

Bachelor's degree in a related field.
5+ years of experience as a Business Systems Analyst, preferably in telecommunications.
Proven experience in requirements gathering, analysis, and documentation.
Strong understanding of business process modelling and system analysis techniques.

Responsibilities

Analyze business operations and identify opportunities for process improvement and system enhancement.
Gather, document, and manage business requirements from stakeholders.
Translate business requirements into functional and technical specifications for IT solutions.
Facilitate communication between business users and IT development teams.
Design and document workflows, use cases, and data models.
Support the testing and implementation of new systems and functionalities.
Conduct user acceptance testing (UAT) and provide training to end-users.
Monitor system performance and identify areas for optimization.
Develop reports and dashboards to track key business metrics.
Stay informed about industry best practices and emerging technologies relevant to telecommunications business systems.