Senior Telecoms Business Systems Analyst - Hybrid (Soweto)

Placements24; Soweto; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical aid

Retirement benefits

Hybrid work model

Professional development

Job summary

Placements24 in Soweto, Gauteng, SA seeks a Senior Telecoms Business Systems Analyst to bridge business needs and IT solutions in a hybrid role. You will analyze requirements, design enhancements, and guide implementation for billing, CRM, and provisioning processes.

You will work with stakeholders across departments, write use cases and functional specs, collaborate with developers, and lead UAT. A minimum of six years in telecoms analytics and strong communication are required.

Qualifications

• Bachelor’s degree in IT or business with telecoms relevance.
• Minimum 6 years of telecoms-focused business systems analysis experience.
• Strong ability to gather requirements and translate into specs.

Responsibilities

• Elicit, analyze, and document requirements from stakeholders across departments.
• Translate business needs into functional and technical specifications.
• Design system enhancements to improve business processes.
• Collaborate with IT teams to oversee implementation of new systems.
• Develop and execute test cases to ensure solutions meet requirements.
• Facilitate UAT and provide end-user training.
• Analyze system performance and identify optimization opportunities.
• Maintain accurate project documentation and liaise between users and technical teams.

Skills

Requirements gathering

System analysis

Process improvement

Agile methodologies

Communication skills

Telecoms domain knowledge

Education

Bachelor’s degree in IT

Bachelor’s degree in Business

Tools

SQL

Job description

Placements24 in Soweto, Gauteng, SA seeks a Senior Telecoms Business Systems Analyst to bridge business needs and IT solutions in a hybrid role. You will analyze requirements, design enhancements, and guide implementation for billing, CRM, and provisioning processes.

You will work with stakeholders across departments, write use cases and functional specs, collaborate with developers, and lead UAT. A minimum of six years in telecoms analytics and strong communication are required.