Senior Account Manager - Strategic Partnerships

Placements24; Sandton; Hybrid; ZAR 720,000 - 960,000; Full time

Benefits offered by this job

Competitive bonus

Hybrid work

Health & retirement plans

Professional development

Strong team environment

Job summary

Placements24 in Sandton, Gauteng, ZA is seeking a highly experienced Senior Account Manager to nurture key client relationships and drive revenue growth. This hybrid role blends office collaboration with remote workdays as you lead strategic account plans and coordinate across sales, marketing, and support.

The ideal candidate will have 5+ years in B2B account management, excellent negotiation skills, and a proven track record of exceeding targets.

Qualifications

• Minimum 5 years of B2B account management experience.
• Proven track record of managing key accounts and revenue targets.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales principles and client retention strategies.
• Experience with CRM software (e.g., Salesforce) and client management tools.

Responsibilities

• Manage a portfolio of key client accounts and cultivate lasting relationships.
• Develop and implement strategic account plans to drive revenue growth and client satisfaction.
• Identify upsell and cross-sell opportunities within existing accounts.
• Serve as the main point of contact for clients and address needs proactively.
• Conduct regular business reviews to ensure alignment and value delivery.
• Collaborate with internal teams to ensure a seamless client experience.
• Negotiate contract renewals and amendments.
• Track account performance metrics and report on client engagement.
• Stay informed about industry trends and client business objectives.
• Meet and exceed revenue and retention targets.

Skills

Relationship management

Negotiation

Strategic thinking

Communication

Client focus

Education

Bachelor's degree in Business/Marketing

Tools

CRM (Salesforce)

Job description

About the Role

Our client is seeking a highly experienced and strategic Senior Account Manager to join their dynamic team in Sandton, Gauteng, ZA. This hybrid role requires you to build and nurture strong, long-term relationships with key clients, ensuring their success and driving revenue growth through strategic account management. You will be responsible for understanding client needs, identifying opportunities for expansion, and serving as the primary point of contact for high-value accounts. The ideal candidate possesses exceptional communication, negotiation, and problem-solving skills, coupled with a deep understanding of client relationship management. This position offers a flexible hybrid work arrangement, combining office-based collaboration with remote workdays. We are looking for a proactive, results-oriented individual with a proven track record in managing complex accounts and exceeding client expectations. Join a reputable organization that values client success and offers ample opportunities for professional growth in Sandton.

Key Responsibilities

• Manage a portfolio of key client accounts, fostering strong and lasting relationships.
• Develop and implement strategic account plans to achieve revenue growth and client satisfaction.
• Identify upsell and cross-sell opportunities within existing accounts.
• Serve as the main point of contact for clients, addressing their needs and concerns proactively.
• Conduct regular business reviews with clients to ensure alignment and value delivery.
• Collaborate with internal teams (sales, marketing, support) to ensure seamless client experience.
• Negotiate contract renewals and amendments.
• Track account performance metrics and report on key client engagement indicators.
• Stay informed about industry trends and client business objectives.
• Achieve and exceed account revenue and retention targets.

Requirements

• Minimum of 5 years of experience in account management, client relationship management, or a similar sales role, preferably in B2B.
• Proven track record of successfully managing key accounts and achieving revenue targets.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales principles and client retention strategies.
• Proficiency in CRM software (e.g., Salesforce) and client management tools.
• Ability to work effectively in a hybrid work environment.
• Strong analytical and problem-solving abilities.
• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Residency or strong familiarity with the Sandton area is an advantage.

Benefits

• Competitive salary with attractive performance-based bonuses.
• Hybrid work model providing flexibility and work-life balance.
• Comprehensive benefits package, including health and retirement plans.
• Opportunities for professional development and career advancement.
• Supportive team environment and strong client focus.
• Access to industry-leading tools and resources.