Sales Technology & Operations Lead

The Unlimited; Durban; On-site; ZAR 700,000 - 900,000; Full time

Job summary

The Unlimited in Durban seeks a Sales & Operations Manager to own and optimise the technology behind our sales teams. You will ensure CRM, diallers and integrations are stable, scalable, and continually improved to support trading continuity.

You will work across IT, operations and leadership to drive uptime and streamlined workflows in a fast-paced environment. Ideal candidates bring 4–6 years in sales technology or CRM operations, with a proven ability to enhance system performance and

Qualifications

• 4–6 years’ experience in sales technology, CRM operations, product ownership, or business systems.
• Experience working in sales environments such as telesales, BPO, financial services or similar.
• Strong understanding of systems, workflows, integrations and operational optimisation.
• Proven ability to improve system performance, uptime and operational efficiency.

Responsibilities

• Own and optimise the technology that powers the sales teams.
• Ensure CRM, diallers, integrations and operational systems are stable, scalable and continuously improving.
• Collaborate across IT, operations and leadership to drive uptime and trading continuity.

Skills

Sales tech experience

CRM operations

Product ownership

Business systems

Job description

The Unlimited in Durban seeks a Sales & Operations Manager to own and optimise the technology behind our sales teams. You will ensure CRM, diallers and integrations are stable, scalable, and continually improved to support trading continuity.

You will work across IT, operations and leadership to drive uptime and streamlined workflows in a fast-paced environment. Ideal candidates bring 4–6 years in sales technology or CRM operations, with a proven ability to enhance system performance and