Sales & Operations Manager

The Unlimited; Durban; On-site; ZAR 700,000 - 900,000; Full time

Job summary

The Unlimited in Durban seeks a Sales & Operations Manager to own and optimise the technology behind our sales teams. You will ensure CRM, diallers and integrations are stable, scalable, and continually improved to support trading continuity.

You will work across IT, operations and leadership to drive uptime and streamlined workflows in a fast-paced environment. Ideal candidates bring 4–6 years in sales technology or CRM operations, with a proven ability to enhance system performance and

Qualifications

• 4–6 years’ experience in sales technology, CRM operations, product ownership, or business systems.
• Experience working in sales environments such as telesales, BPO, financial services or similar.
• Strong understanding of systems, workflows, integrations and operational optimisation.
• Proven ability to improve system performance, uptime and operational efficiency.

Responsibilities

• Own and optimise the technology that powers the sales teams.
• Ensure CRM, diallers, integrations and operational systems are stable, scalable and continuously improving.
• Collaborate across IT, operations and leadership to drive uptime and trading continuity.

Skills

Sales tech experience

CRM operations

Product ownership

Business systems

Job description

We’re on the hunt for a Sales & Operations Manager. Are you passionate about keeping high-performance sales environments running seamlessly through smart, reliable technology? Do you thrive in fast-paced telesales and face-to-face environments where uptime, systems, and operations directly impact performance? If so, we’re eager to learn more about you!

As a Sales & Operations Manager, you will own and optimise the technology that powers our sales teams. You will ensure our CRM, diallers, integrations and operational systems are stable, scalable, and continuously improving. You will work across IT, operations, and leadership to drive uptime, improve workflows, and enable trading continuity across the business.

If you have the following:

• 4–6 years’ experience in sales technology, CRM operations, product ownership, or business systems
• Experience working in sales environments such as telesales, BPO, financial services or similar
• Strong understanding of systems, workflows, integrations and operational optimisation
• Proven ability to improve system performance, uptime and operational efficiency

We'd love to hear from you!