Sales Senior Account Manager

Hire Resolve; Cape Town; On-site; ZAR 700,000 - 1,200,000; Full time

Job summary

Hire Resolve in Cape Town seeks a Senior Account Manager to drive revenue across Managed Print, Office Automation, Telecoms/VoIP, CCTV/Security, and Solar solutions. You will balance strategic key account management with proactive business development, expanding high-value client relationships and leading end-to-end sales cycles.

The role requires a proven sales track record, strong board-level communication, and the ability to collaborate with internal technical teams to close profitable deals.

Qualifications

• Minimum 4 years of hands-on B2B Account Management, Business Development, or Direct Sales in ICT or related tech sectors.
• Experience in managing multi-stakeholder deals and meeting quotas.
• Understanding of workplace technology solutions and asset finance models is advantageous.

Responsibilities

• Identify and qualify new B2B opportunities in Cape Town and surrounding regions.
• Conduct client audits to uncover inefficiencies and present technology roadmaps.
• Lead consultative sales cycles from cold/warm leads to proposal and closure.
• Grow and maintain a high-value portfolio of key accounts and relationships.
• Uncover upsell opportunities across print, PBX/telecoms, CCTV, and solar solutions.
• Ensure client retention, satisfaction, and renewals.
• Prepare commercial proposals, tenders, and TCO analyses.
• Collaborate with presales, leasing, and finance teams to structure deals.
• Present complex proposals to CFOs, COOs, IT Directors.

Skills

Account management

Business development

Sales

Relationship management

Negotiation

Communication

Education

Grade 12 / Matric

University/IT or Business qualification preferred

Tools

CRM software

Job description

A leading South African provider of workplace technology solutions—specializing in managed print services, telecommunications/PBX, CCTV/security, renewable energy (solar/inverters), and visual technology, is seeking a results-driven, highly persuasive Senior Account Manager to join their Cape Town team. This role balances strategic key account management with proactive business development. You will be responsible for driving revenue growth across our core business solution portfolios—including Managed Print Services, Office Automation, Telecoms/VoIP, CCTV/Security Systems, and Commercial Solar Solutions.

Responsibilities

• Identify, prospect, and qualify new B2B business opportunities across targeted commercial sectors in Cape Town and surrounding regions.
• Conduct comprehensive client workplace audits/assessments to uncover operational inefficiencies and present tailored technology roadmaps.
• Execute structured consultative sales cycles from initial cold contact/warm referral to formal proposal presentation and contract closing.
• Maintain and grow a high-value portfolio of existing key accounts, serving as the primary commercial relationship holder.
• Proactively identify upselling and cross-selling opportunities (e.g., migrating print clients into PBX/telecoms or solar integration).
• Ensure maximum client retention, high satisfaction levels, and seamless contract renewals.
• Prepare detailed commercial proposals, tenders, and total-cost-of-ownership (TCO) comparisons.
• Work closely with internal technical specialists, presales engineers, and leasing/finance teams to structure competitive, profitable deals.
• Present complex technical and financial proposals confidently to executive decision-makers (CFOs, COOs, IT Directors, Procurement Heads).
• Maintain precise record-keeping of pipeline activity, client interactions, deals status, and forecasts within the company CRM.
• Meet and consistently exceed monthly, quarterly, and annual gross profit and revenue targets.
• Stay up to date on industry trends, competitor landscape, and emerging workplace technologies.

Minimum Requirements

• Experience: Minimum 4 years of hands-on B2B Account Management, Business Development, or Direct Sales experience within Office Automation, ICT, Managed Services, Telecoms, or related technology sectors.
• Track Record: Demonstrated history of meeting/exceeding sales quotas and managing complex, multi-stakeholder deal cycles.
• Industry Knowledge: Understanding of workplace hardware/software solutions (MPS, VoIP, Cloud PBX, IP CCTV, or Solar/Power backup systems) and asset rental/lease finance models is highly advantageous.
• Communication Skills: Exceptional verbal and written presentation skills with a strong ability to pitch at board level.
• Licensing & Mobility: Valid South African Driver's License and reliable personal vehicle (essential for client visits across the greater Cape Town region).
• Education: Grade 12 / Matric required; a tertiary qualification in Business, Marketing, Commerce, or IT is preferred.

Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills)