Sales & Quotation Specialist - Building Plans

Cashbuild Limited; Tonga; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cashbuild Limited is seeking a Sales Co (Internal Applications Only) to drive sales through direct customer interaction and accurate quotation costings. The role ensures housekeeping, merchandising standards, and an efficient delivery service.

You will read plans, prepare quotes, and manage orders while delivering excellent customer support. The position requires Grade 12 with 5 years’ related experience (or 10 years) and strong numeric skills, computer literacy, and excellent communication in

Qualifications

• Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years' work related experience.
• Plan reading experience would be advantageous.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills.
• Proven ability to provide exceptional Customer Service.
• Proven ability to work under pressure.
• Must be computer literate.
• Proven strong organising, planning and delegation skills.

Responsibilities

• Issuing and follow up of quotations in order to generate sales.
• Quote process and control Special Orders.
• Reading of building plans and ensuring quotations are correct and within the agreed timeframe.
• Manage the telephone, answer, and return calls, ensure follow ups are done.
• Conduct competitor analysis to ensure competitiveness of the store.
• Communicate bulk deposit transfers to Customers.
• Promote loyalty programs (VIC and Charge Card Customers).
• Deliveries: manage an efficient delivery service and ensuring correct rates are charged.
• Deliveries dispatched within the required time limit.
• Delayed deliveries communicated with Customer and appropriate arrangements made.
• Customer Service: record, follow up and resolve Customer Complaints.
• Store Standards: manage Ready for Business Checklists and pricing updates.
• People Management: ensure staff presence and backup coverage.
• Security Awareness: be aware of suspicious activity and password security.

Skills

Customer service

Planning

Delegation

Numerical skills

Computer literacy

English communication

Local language communication

Education

Grade 12

Job description

Cashbuild Limited is seeking a Sales Co (Internal Applications Only) to drive sales through direct customer interaction and accurate quotation costings. The role ensures housekeeping, merchandising standards, and an efficient delivery service.

You will read plans, prepare quotes, and manage orders while delivering excellent customer support. The position requires Grade 12 with 5 years’ related experience (or 10 years) and strong numeric skills, computer literacy, and excellent communication in