Sales Operations Specialist - Growth & Enablement

Ekco; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

25 days annual leave

Birthday Leave

Company Pension Scheme

EAP for wellbeing

Pluralsight access

Job summary

Ekco is seeking a proactive Sales Administrator in Cape Town to support the sales team with administrative tasks, customer service, and maintaining relationships. You will coordinate quotes, update records, and liaise with cross-functional teams to ensure orders are processed within SLA.

Key requirements include clear English communication and strong organisational skills. This role offers a vibrant team, 25 days leave, and opportunities for growth within a security-first MSP environment.

Qualifications

• Communication, Oral: Speaks English clearly and persuasively; listens and clarifies; participates in meetings.
• Communication, Written: Writes clearly in English; documents everything that is created; edits for spelling and grammar.

Responsibilities

• Provide administrative support to the sales team.
• Handle customer inquiries and resolve issues promptly.
• Maintain customer databases and sales records.
• Assist in the preparation of sales forecasts and reports.
• Coordinate with other departments to ensure smooth sales operations.
• Work closely with the Inside Sales Manager and Account Managers / VCIOs.
• Coordinate your schedule with the sales team.
• Prepare, coordinate & process sales quotes with account managers.
• Maintain and update sales opportunities / customer records.
• Communicate important feedback from customers internally.
• Ensure sales targets are met and report deviations.
• Stay up to date with new product and feature launches and ensure the sales team is on board.

Skills

Communication

Customer Service

Sales Support

Administrative Tasks

Job description

Ekco is seeking a proactive Sales Administrator in Cape Town to support the sales team with administrative tasks, customer service, and maintaining relationships. You will coordinate quotes, update records, and liaise with cross-functional teams to ensure orders are processed within SLA.

Key requirements include clear English communication and strong organisational skills. This role offers a vibrant team, 25 days leave, and opportunities for growth within a security-first MSP environment.