Sales Operations Specialist

Ekco Group; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

25 days leave

Birthday leave

Pension scheme

EAP

Pluralsight access

Global progression

Job summary

Ekco Group in Cape Town is seeking a detail‑oriented Sales Administrator to support the sales team with administrative tasks, customer service, and relationship management. You will keep business development coordinated and ensure quotes are prepared accurately.

Strong English communication, both written and spoken, and the ability to document activities clearly are essential. This full‑time role offers benefits and growth opportunities within Ekco's security‑first MSP environment.

Qualifications

• Clear English communication in writing and speaking.
• Ability to document activities and respond to inquiries clearly.

Responsibilities

• Provide administrative support to the sales team
• Handle customer inquiries and resolve issues promptly
• Maintain customer databases and sales records
• Assist in preparation of sales forecasts and reports
• Coordinate with other departments to ensure smooth sales operations
• Work with Inside Sales Manager and Account Managers / VCIOs
• Coordinate schedule with the sales team
• Prepare and process sales quotes with account managers
• Maintain and update sales opportunities / customer records
• Communicate important feedback from customers internally
• Ensure sales targets are met and report deviations
• Stay up to date with product launches and ensure team alignment
• Maintain high levels of customer communication
• Keep quoting templates up to date reflecting margins
• Collaborate with deployments and projects team to process orders within SLA

Skills

Verbal communication

Written communication

English proficiency

Job description

Ekco Group in Cape Town is seeking a detail‑oriented Sales Administrator to support the sales team with administrative tasks, customer service, and relationship management. You will keep business development coordinated and ensure quotes are prepared accurately.

Strong English communication, both written and spoken, and the ability to document activities clearly are essential. This full‑time role offers benefits and growth opportunities within Ekco's security‑first MSP environment.