Sales Operations Manager - FMCG

Placements24; Kempton Park; Presencial; ZAR 720.000 - 1.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical aid

Retirement fund

Annual leave

Learning & development

Collaborative culture

Accessible location

Descripción de la vacante

Placements24 in Gauteng invites a seasoned Sales Operations Manager to optimise our FMCG sales engine in Tembisa. You will streamline processes, ensure data integrity, and provide strategic insights to leadership to drive revenue growth.

The role requires strong analytics, CRM proficiency, and project management to support sales teams with tools, data and dashboards while collaborating with Marketing, Finance and Supply Chain.

Formación

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum 4–6 years’ experience in sales operations, preferably FMCG.
• Proven experience with CRM software (e.g., Salesforce) and sales enablement tools.
• Strong analytical and problem-solving skills with ability to interpret complex data.
• Excellent understanding of sales processes, forecasting, and performance metrics.
• Exceptional organizational and project management skills.
• Strong communication and interpersonal skills, with ability to influence stakeholders at all levels.
• Detail-oriented with a commitment to accuracy.

Responsabilidades

• Oversee and improve sales processes, systems, and tools to enhance sales team productivity.
• Develop and manage sales forecasts, pipelines, and performance metrics.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Collaborate with sales leadership to set sales targets and quotas.
• Develop and maintain sales dashboards and reports for management review.
• Manage sales team enablement initiatives, including training on systems and processes.
• Ensure data integrity and accuracy within the CRM system and other sales-related platforms.
• Coordinate with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to ensure smooth sales operations.
• Identify and implement best practices in sales operations and territory management.
• Support the sales team in ad-hoc operational requests and problem-solving.

Conocimientos

CRM Salesforce

Analytical thinking

Forecasting

Data analysis

Project management

Stakeholder management

Communication skills

Attention to detail

Educación

Bachelor's degree in Business Administration / Operations Management

Herramientas

Sales CRM & enablement tools

Descripción del empleo

About the Role

Our client, a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, is actively seeking a highly skilled and results-oriented Sales Operations Manager. This critical role is based in Tembisa, Gauteng, and will be responsible for optimizing the efficiency and effectiveness of the sales organization. The ideal candidate will possess a strong analytical mindset, exceptional organizational abilities, and a deep understanding of sales processes within the FMCG industry. You will be at the forefront of driving operational excellence, ensuring that our sales teams have the tools, data, and support needed to achieve their targets. This position is essential for streamlining sales workflows, improving data accuracy, and providing strategic insights that support sales leadership in making informed decisions. We are looking for a proactive individual who can identify bottlenecks, implement solutions, and contribute to the overall revenue growth and market penetration of our client's diverse product portfolio. This role offers a unique opportunity to influence sales strategy and operational performance in a dynamic and growing market.

Key Responsibilities

• Oversee and improve sales processes, systems, and tools to enhance sales team productivity.
• Develop and manage sales forecasts, pipelines, and performance metrics.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Collaborate with sales leadership to set sales targets and quotas.
• Develop and maintain sales dashboards and reports for management review.
• Manage sales team enablement initiatives, including training on systems and processes.
• Ensure data integrity and accuracy within the CRM system and other sales-related platforms.
• Coordinate with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to ensure smooth sales operations.
• Identify and implement best practices in sales operations and territory management.
• Support the sales team in ad-hoc operational requests and problem-solving.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 4-6 years of experience in sales operations, preferably within the FMCG sector.
• Proven experience with CRM software (e.g., Salesforce) and other sales enablement tools.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent understanding of sales processes, forecasting, and performance metrics.
• Exceptional organizational and project management skills.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Detail-oriented with a commitment to accuracy.
• Ability to work effectively in a fast-paced, results-driven environment.
• Experience in managing sales territories and optimizing sales coverage is a plus.

Benefits

• Our client provides a competitive salary package commensurate with experience, along with performance-based incentives.
• Comprehensive medical aid, a robust retirement fund, and generous annual leave are standard.
• Employees have access to continuous learning and development opportunities, including specialized training programs.
• Our client fosters a collaborative and supportive work culture, emphasizing work-life balance and employee well-being.
• This role is based at our key facility in Tembisa, Gauteng, offering excellent accessibility and a dynamic working environment.
• Join a team dedicated to driving operational excellence and contributing to the success of a leading FMCG company.