Sales Operations Manager - FMCG

Placements24; Soweto; Hybride; ZAR 700 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plan

Professional development

Hybrid work model

Résumé du poste

Placements24 is seeking a Sales Operations Manager in Soweto to streamline sales processes, manage the CRM, and deliver data-driven insights to leadership. The role requires strong analytics, CRM proficiency, and collaboration with marketing and finance teams in a fast-paced FMCG environment.

You will oversee forecasting, pipeline management, and enablement tools, aiming to boost productivity and reduce costs while improving customer experience. Hybrid work setup available.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum 5 years in sales ops, FMCG/CPG preferred.
• Experience with Salesforce and sales analytics tools.
• Strong analytical and communication skills.
• Ability to collaborate with cross-functional teams.

Responsabilités

• Oversee and optimize sales processes including lead and pipeline management.
• Manage and administer CRM system, ensure data integrity.
• Analyze sales performance data and provide insights.
• Develop sales enablement tools and training programs.
• Collaborate with marketing and finance on strategy and targets.
• Streamline operations to reduce costs and improve customer experience.

Connaissances

CRM systems

Data analysis

Forecasting

Sales operations

Formation

Bachelor's degree in Business Administration

Outils

Salesforce

Sales analytics tools

Description du poste

About the Role

Our client is seeking a highly organized and analytical Sales Operations Manager to optimize the efficiency and effectiveness of their sales force within the FMCG sector in Soweto . This role is critical in supporting sales processes, managing sales technology, analyzing performance data, and implementing strategies to enhance productivity. You will collaborate closely with sales leadership and cross-functional teams to ensure smooth operations and provide data-driven insights to support strategic decision-making. The ideal candidate possesses a strong understanding of sales methodologies, CRM systems, and the unique demands of the fast-paced FMCG market.

Key Responsibilities

• Oversee and optimize sales processes, including lead management, pipeline management, and forecasting.
• Manage and administer the company's CRM system, ensuring data integrity and user adoption.
• Analyze sales performance data, identify trends, and provide actionable insights and reports to sales leadership.
• Develop and implement sales enablement tools and training programs to enhance sales team productivity.
• Collaborate with marketing and finance teams to ensure alignment on sales strategies and targets.
• Streamline sales operations to improve efficiency, reduce costs, and enhance customer experience.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in sales operations, preferably within the FMCG or CPG industry.
• Proven experience with CRM platforms (e.g., Salesforce) and sales analytics tools.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work effectively with sales teams and cross-functional departments.

Benefits

• Competitive salary and performance-based bonus incentives.
• Comprehensive health insurance and retirement savings plan.
• Opportunities for professional development and continuous learning in sales operations.
• A supportive and collaborative team environment within a growing FMCG organization.
• Hybrid work model offering flexibility between office and remote work.