Sales Manager

Italtile; Pietermaritzburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Italtile is seeking an experienced Assistant Manager (2IC) to support branch operations and step into a leadership role. The role emphasizes team development, customer service, and driving sales growth in a dynamic retail environment.

The ideal candidate will have a strong background in retail management, excellent people skills, and proficiency in MS Excel, Word, and PowerPoint. Flexibility for weekend work is required.

Qualifications

• Experience in retail management or store leadership.
• Strong people management and coaching skills.
• Proven ability to drive sales growth and set targets.
• Excellent communication and customer service orientation.
• Proficient in MS Office applications.

Responsibilities

• Lead, motivate, and develop branch team to achieve results.
• Maintain high standards of customer service and resolve client issues.
• Identify opportunities to drive sales and optimize product mix.
• Oversee stock levels, stock counts, and inventory accuracy.
• Track performance metrics and implement improvement plans.
• Support daily operations and enforce company policies.
• Communicate effectively in English and Afrikaans.
• Demonstrate prior retail management experience and adaptability.

Job description

We are looking for an experienced, proactive Assistant Manager (2IC) to support the branch's daily operations and step into a leadership role. This position is perfect for someone with a strong foundation in retail management, keen business acumen, and a passion for team development. The ideal candidate will possess both the skills and the drive to progress within the company.

Key Responsibilities:

• Team Leadership: Support, motivate, and develop team members to drive a collaborative work environment.
• Customer Service: Ensure high standards of customer service, addressing client needs and enhancing satisfaction.
• Sales Growth: Drive sales performance by setting targets and identifying opportunities for growth.
• Inventory Management: Oversee product categories, stock levels, and regular stock counts to maintain accurate inventory.
• Performance Tracking: Monitor team and sales metrics to ensure targets are met and identify areas for improvement.
• Operational Support: Assist in daily operations, ensuring adherence to company policies and efficient problem-solving.
• Language Proficiency: Fluency in both English and Afrikaans is preferred
• Management Experience: Strong background in retail and people management.
• Technical Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.
• Growth Mindset: A desire to learn, grow, and take on more responsibility within the company.
• Business & Sales Skills: Solid business acumen with a proven ability to drive sales
• Flexibility: Availability to work flexible hours, including weekends and public holidays.