Sales Manager

CTM Africa; Pietermaritzburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CTM Africa in Pietermaritzburg is seeking an experienced Assistant Manager (2IC) to support daily branch operations and step into a leadership role. You will lead a retail team, drive customer satisfaction, and contribute to sales growth.

The role requires strong people management, proficiency in Excel, Word, PowerPoint, and a growth mindset. Flexibility to work weekends and public holidays is preferred to meet store goals.

Qualifications

• Experience in retail management and people leadership.
• Fluent in English; Afrikaans preferred.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Willingness to work flexible hours including weekends and public holidays.

Responsibilities

• Lead and develop the retail team to create a collaborative work environment.
• Maintain high customer service standards and address client needs.
• Drive sales growth by setting targets and identifying opportunities.
• Oversee inventory levels and regular stock counts for accuracy.
• Monitor performance metrics and implement improvements.
• Provide operational support and ensure adherence to company policies.

Skills

Team Leadership

Customer Service

Sales Growth

Inventory Management

Performance Tracking

Operational Support

Language Proficiency

Retail Management

People Management

Excel

Word

PowerPoint

Flexibility

Tools

Excel

Word

PowerPoint

Job description

We are looking for an experienced, proactive Assistant Manager (2IC) to support the branch's daily operations and step into a leadership role. This position is perfect for someone with a strong foundation in retail management, keen business acumen, and a passion for team development. The ideal candidate will possess both the skills and the drive to progress within the company.

Key Responsibilities:

• Team Leadership: Support, motivate, and develop team members to drive a collaborative work environment.
• Customer Service: Ensure high standards of customer service, addressing client needs and enhancing satisfaction.
• Sales Growth: Drive sales performance by setting targets and identifying opportunities for growth.
• Inventory Management: Oversee product categories, stock levels, and regular stock counts to maintain accurate inventory.
• Performance Tracking: Monitor team and sales metrics to ensure targets are met and identify areas for improvement.
• Operational Support: Assist in daily operations, ensuring adherence to company policies and efficient problem-solving.
• Language Proficiency: Fluency in both English and Afrikaans is preferred
• Management Experience: Strong background in retail and people management.
• Technical Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.
• Growth Mindset: A desire to learn, grow, and take on more responsibility within the company.
• Business & Sales Skills: Solid business acumen with a proven ability to drive sales
• Flexibility: Availability to work flexible hours, including weekends and public holidays.