Sales Engineer

Flowserve South Africa (Proprietary) LTD; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Flowserve South Africa (Proprietary) LTD is seeking a Sales Engineer to build and sustain relationships with key customers and trade organizations in Gauteng. You will understand and solidify purchase agreements, align marketing plans, and coordinate efforts with internal and third-party channels to drive bookings and customer satisfaction.

You will demonstrate technical understanding of rotating pumps and seals, deliver compelling product demonstrations, and work with engineering, service and

Qualifications

• BS or BA Degree in a relevant field is required.
• Experience in selling and supporting rotating equipment is preferred.
• Strong presentation and business writing skills are essential.

Responsibilities

• Drive bookings levels to meet or exceed assigned bookings goal.
• Maintain regular communication with key customers in the area you support.
• Develop and implement marketing plans aligned with regional sales objectives.
• Serve customers as primary contact for all business dealings, including proposals, deliveries, repairs, quality, and warranty claims.
• Educate customers on product features and benefits using marketing materials; collaborate with internal teams to meet customer needs.
• Maintain organized records including reports, quotes, status, and expenses; demonstrate ROI in solution selling.

Skills

Sales experience

Communication skills

Product demos

Root cause analysis

Meeting leadership

Education

Bachelor's in relevant field

Tools

Microsoft Office

Excel

PowerPoint

Job description

Role Summary

As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.

Responsibilities

• Drive bookings levels to meet and/or exceed assigned bookings goal.
• Maintain regular, planned communication with key customers in the area you support.
• Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.
• Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
• Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.
• Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.
• Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.
• Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.
• Able to work independently, efficiently and communicate productively with others.
• Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.
• Other duties as assigned.

Requirements

• Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment.
• Skilled at product demonstrations, presentations and business writing.
• Proficient in technology such as Microsoft Office, Excel and PowerPoint.
• BS or BA Degree in a relevant field and 5-7 years of relevant experience (preferably).

Preferred Experience / Skills

• Sales experience with rotating equipment such as pumps and mechanical seals.
• Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard.
• Training in sales techniques, negotiations and business finance.
• Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.
• Ability to lead root cause failure analysis and communicate results.
• Strong verbal and written communication skills.
• Project management experience is a plus.