Sales Consultant

Italtile; South Africa; On-site; ZAR 100,000 - 145,000; Full time

Job summary

CTM, the leading tile and bathroom retailer, invites applications for a Sales Consultant to join our team. A passion for customer service and a strong understanding of sales processes are essential for success in this role.

Join a dynamic, results-driven team focused on delivering outstanding customer experiences and driving store performance with upselling and proactive service.

Qualifications

• Passion for customer service is a prerequisite.
• Strong understanding of sales processes.
• Dynamic and results-driven individual with a customer-centric approach.

Responsibilities

• Provide excellent customer service by assisting clients in selecting the best products.
• Drive sales growth through proactive customer engagement and upselling.
• Develop and maintain relationships with clients to ensure repeat business.
• Assist with inventory management and product display to enhance the customer experience.
• Collaborate with teammates to meet and exceed store sales targets.
• Accurately process customer transactions and provide after-sales support.

Skills

Customer service

Sales

Upselling

Teamwork

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for a dynamic and results-drivenSales Consultant to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany’sproductofferingsisa plus.