Sales Consultant

CTM Africa; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CTM Africa is seeking a Sales Consultant to join our team in Centurion. A passion for customer service and a solid understanding of sales processes are essential for success in this role.

You will provide excellent service, drive upselling, develop client relationships for repeat business, assist with product displays, process transactions accurately, and work in a fast-paced environment with a strong focus on customer satisfaction.

Qualifications

• Experience in customer service is essential.
• Solid understanding of sales processes and targets.
• Ability to upsell and drive store growth.
• Ability to build relationships for repeat business.
• Familiarity with product displays and inventory basics.
• Strong problem-solving and customer-centric approach.

Responsibilities

• Provide excellent customer service by assisting clients in selecting the best products for their needs.
• Drive sales growth through proactive engagement and upselling.
• Develop and maintain relationships with clients to ensure repeat business.
• Assist with inventory management and product displays to enhance the customer experience.
• Collaborate with team members to meet and exceed store sales targets.
• Accurately process customer transactions and provide after-sales support.
• Work in a fast-paced environment with a focus on customer satisfaction.
• Be a team player with a proactive and positive attitude.
• Familiarity with CTM Africa’s product offerings is a plus.

Skills

Customer service

Sales

Upselling

Relationship building

Inventory awareness

Product knowledge

Team collaboration

Problem solving

Positive attitude

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for dynamic and results-driven Sales Consultant to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany’sproductofferingsisa plus.