Sales Consultant

Ctm; Roodepoort; On-site; ZAR 90,000 - 150,000; Full time

Job summary

CTM, the leading tile and bathroom retailer, is seeking a Sales Consultant to join the team in Gauteng. You will deliver outstanding customer service, assist clients in selecting products, and drive sales through upselling. Fluent in Afrikaans and English, you thrive in a fast-paced environment and work well with the team to achieve targets.

A passion for customer service and a proactive attitude are essential to success in this role.

Qualifications

• Customer service experience required.
• Strong knowledge of sales processes.
• Fluent in Afrikaans and English.

Responsibilities

• Provide excellent customer service by helping clients choose the best products.
• Drive sales growth through proactive engagement and upselling.
• Develop and maintain relationships to ensure repeat business.
• Assist with inventory and product displays.
• Collaborate with team to meet and exceed store sales targets.
• Process transactions accurately and provide after-sales support.
• Work in a fast-paced environment with a strong customer focus.
• Be a proactive team player with a positive attitude.
• Familiarity with product offerings is a plus.

Skills

Customer service

Sales processes

Upselling

Team player

Problem solving

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for dynamic and results-driven Sales Consultants to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Fluency in both Afrikaans and English is essential.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany'sproductofferingsisa plus.