Sales Consultant

Italtile; Upington; On-site; ZAR 120,000 - 180,000; Full time

Job summary

CTM is seeking a Sales Consultant to join the team in Upington. The role requires a passion for customer service and a strong understanding of sales processes. A dynamic and results-driven attitude will help drive store performance and customer satisfaction.

The position emphasizes excellent English communication, experience with SAP and Microsoft Office, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Passion for customer service and results-driven sales approach.
• Strong understanding of sales processes.
• Excellent written and verbal communication in English.

Responsibilities

• Provide excellent customer service by helping clients choose products.
• Drive sales growth through proactive engagement and upselling.
• Develop and maintain relationships to ensure repeat business.
• Assist with inventory management and product display to enhance the customer experience.
• Collaborate with team to meet and exceed store sales targets.
• Process transactions accurately and provide after-sales support.

Skills

Customer service

Sales skills

Teamwork

Multitasking

Organizational skills

Tools

SAP

Microsoft Office

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for a dynamic and results-drivenSales Consultantto join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthecompany.

Key Responsibilities:

• Provideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementandupselling.
• Developandmaintainrelationshipswithclientstoensurerepeatbusiness.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomerexperience.
• Collaboratewithteammemberstomeetandexceedstoresalestargets.
• Accurately process customer transactions and provide after-sales support.
• A commitment toexceptional customer serviceand teamwork.
• Excellent written and verbal communication skills in English
• Knowledge ofSAPandMicrosoft Office, plus great numeric accuracy.
• The ability to multitask, stay organized, and meet daily goals.
• Ability to meet goals consistently with superior housekeeping skills
• The ability to work in both a team environment and individually
• Previous exprience in a similar role would be preferrable