Sales Consultant

Italtile; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CTM in Bloemfontein is seeking a Sales Consultant to join our team. The ideal candidate will be passionate about customer service and knowledgeable about sales processes, with a drive to upsell and grow store performance.

You will work in a fast-paced retail environment, helping customers choose products, processing transactions, and maintaining appealing displays while building lasting client relationships.

Qualifications

• Passion for customer service and sales.
• Strong understanding of sales processes.
• Ability to work in a fast-paced environment and be a team player.

Responsibilities

• Provide excellent customer service by assisting clients in selecting the best products to meet their needs.
• Drive sales growth through proactive customer engagement and upselling.
• Develop and maintain relationships with clients to ensure repeat business.
• Assist with inventory management and product display to enhance the customer experience.
• Collaborate with team members to meet and exceed store sales targets.
• Accurately process customer transactions and provide after-sales support.
• Ability to work in a fast-paced environment with a strong focus on customer satisfaction.
• Demonstrate strong problem-solving skills and a customer-centric approach.
• Be a team player with a proactive and positive attitude.
• Familiarity with the company’s product offerings is a plus.

Skills

Customer service

Sales processes

Upselling

Team player

Problem solving

Positive attitude

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for dynamic and results-driven Sales Consultants to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany’sproductofferingsisa plus.