Sales Consultant

Italtile; Roodepoort; On-site; ZAR 123,000 - 167,000; Full time

Job summary

CTM, the leading tile and bathroom retailer, is seeking a Sales Consultant in Roodepoort to deliver outstanding customer service and drive sales. The role requires a passion for service, strong sales process knowledge, and the ability to work in a fast-paced environment.

The successful candidate will be fluent in Afrikaans and English, capable of building relationships, and contributing to a positive team culture while achieving store targets and ensuring customer satisfaction.

Qualifications

• Passion for customer service
• Strong understanding of sales processes
• Dynamic and results-driven mindset
• Fluency in Afrikaans and English
• Ability to thrive in a fast-paced environment

Responsibilities

• Provide excellent customer service by guiding clients to select products that meet their needs.
• Drive sales growth through proactive customer engagement and upselling.
• Develop and maintain relationships with clients to ensure repeat business.
• Assist with inventory management and product displays to enhance the customer experience.
• Collaborate with team members to meet and exceed store sales targets.
• Accurately process customer transactions and provide after-sales support.

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for dynamic and results-driven Sales Consultants to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Fluency in both Afrikaans and English is essential.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany’sproductofferingsisa plus.