Sales Consultant

Italtile; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CTM in South Africa seeks a Sales Consultant to join our team. We are looking for dynamic, results-driven individuals who are passionate about customer service and skilled in guiding customers through product selections.

You will drive sales through proactive engagement, upselling, and building lasting relationships with clients while maintaining store presentation and accurate transactions. Join a fast-paced environment focused on customer satisfaction and teamwork to achieve store targets.

Qualifications

• Must have a passion for customer service.
• Dynamic and results-driven mindset with a positive attitude.
• Experience in retail sales processes is advantageous.

Responsibilities

• Provide excellent customer service by helping clients select the best products for their needs.
• Drive sales growth through proactive customer engagement and upselling.
• Develop and maintain relationships with clients to ensure repeat business.
• Assist with inventory management and product display to enhance the customer experience.
• Collaborate with team members to meet and exceed store sales targets.
• Accurately process customer transactions and provide after-sales support.
• Ability to work in a fast-paced environment with a strong focus on customer satisfaction.
• Demonstrate strong problem-solving skills and a customer-centric approach.
• Must be a proactive team player with a positive attitude.
• Familiarity with the company’s product offerings is a plus.

Skills

Customer service

Upselling

Sales process

Team player

Inventory management

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for dynamic and results-driven Sales Consultant to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany’sproductofferingsisa plus.