Sales Consultant

Ctm; Empangeni; On-site; ZAR 120,000 - 180,000; Full time

Job summary

CTM is seeking a Sales Consultant to join the team. A passion for customer service is essential for success in this role. This is an excellent opportunity to advance your career within the company, in a fast-paced store environment.

You will upsell, develop relationships with clients, and collaborate with teammates to meet and exceed store sales targets while delivering outstanding customer experiences. The role emphasizes customer satisfaction, proactive engagement, and a strong understanding

Qualifications

• Strong customer service skills and sales acumen.
• Ability to upsell and drive sales growth.
• Relationship-building to ensure repeat business.

Responsibilities

• Provide excellent customer service by assisting clients in selecting products.
• Drive sales growth through proactive engagement and upselling.
• Develop and maintain relationships with clients to ensure repeat business.
• Assist with inventory management and product displays to enhance the customer experience.
• Collaborate with teammates to meet and exceed store sales targets.
• Accurately process customer transactions and provide after-sales support.
• Work in a fast-paced environment with a focus on customer satisfaction.
• Demonstrate strong problem-solving skills and a customer-centric approach.
• Be a proactive team player with a positive attitude.

Skills

Excellent customer service

Sales process knowledge

Team player

Job description

CTM - the largest specialist tile and bathroom retailer in the country - is looking for a Sales Consultant to join the team! A passion for customer service is a pre-requisite for success in this role!

We are looking for dynamic and results-driven Sales Consultant to join our team. The ideal candidate must be passionate about customer service and have a strong understanding of sales processes.Thisisanexcellentopportunityforindividualslookingtoadvancetheircareerwithinthe company.

Key Responsibilities:

• P rovideexcellentcustomerservicebyassistingclientsinselectingthebestproductstomeet their needs.
• Drivesalesgrowththroughproactivecustomerengagementand upselling.
• Developandmaintainrelationshipswithclientstoensurerepeat business.
• Assistwithinventorymanagementandproductdisplaytoenhancethecustomer experience.
• Collaboratewithteammemberstomeetandexceedstoresales targets.
• Accuratelyprocesscustomertransactionsandprovideafter-sales support.
• Abilitytoworkinafast-pacedenvironmentwithastrongfocusoncustomer satisfaction.
• Strongproblem-solvingskillsandacustomer-centric approach.
• Mustbeateamplayerwithaproactiveandpositive attitude.
• Familiaritywiththecompany’sproductofferingsisa plus.