Sales Associate - Premium Wines & Spirits

Placements24; South Africa; Remote; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Employee discount on products

Training and certifications in wine &_

Tastings and educational sessions

Paid time off and sick leave

Job summary

Placements24 in Paarl, Western Cape, seeks a Sales Associate to advise customers on wines and spirits, drive sales, and deliver a premium shopping experience.

You will build loyalty through personalized service, participate in tastings and promotions, and work weekends as needed.

Qualifications

• Previous experience in retail sales, especially wine/spirits or specialty foods.
• Genuine passion and knowledge of wine and spirits.
• Excellent customer service and communication skills.
• Ability to work in a team and independently.

Responsibilities

• Greet customers and recommend wines/spirits.
• Educate on origins, tasting notes, and food pairings.
• Process sales using POS accurately.
• Maintain inventory and visual merchandising.
• Keep store clean, organized, and inviting.
• Build loyalty through personalized service and follow-up.
• Participate in tastings and promotions.
• Hit individual sales targets and support team goals.

Skills

Retail sales

Wine knowledge

Customer service

POS systems

Teamwork & communication

Tools

POS systems

Job description

About the Role Our client, a renowned purveyor of premium wines and spirits, is seeking an enthusiastic and knowledgeable Sales Associate to join their team in Paarl, Western Cape . This role involves engaging with customers, providing expert advice on product selection, and driving sales within a sophisticated retail environment. The ideal candidate will have a passion for fine beverages, excellent customer service skills, and a proactive approach to sales. You will be instrumental in creating an exceptional customer experience, educating clients about our client's exquisite offerings, and fostering repeat business. This is a fantastic opportunity to immerse yourself in the world of premium beverages.

Key Responsibilities

• Greet and assist customers, providing knowledgeable recommendations on wines and spirits.
• Educate customers on product origins, tasting notes, and food pairings.
• Process sales transactions accurately using the point-of-sale system.
• Maintain inventory levels, including stock replenishment and visual merchandising.
• Ensure the store is clean, organized, and inviting at all times.
• Build customer loyalty through personalized service and follow-up.
• Participate in in-store tastings and promotional events.
• Achieve individual sales targets and contribute to team goals.

Requirements

• Previous experience in retail sales, particularly with wine, spirits, or specialty foods, is highly preferred.
• A genuine passion for and knowledge of wine and spirits.
• Excellent customer service and communication skills.
• Ability to work effectively in a team and independently.
• Basic math skills and proficiency with POS systems.
• Flexibility to work various shifts, including weekends, in Paarl, Western Cape .
• WSET or similar beverage-related certifications are a plus.
• A positive attitude and a professional appearance.

Benefits

• Competitive hourly wage plus commission based on sales performance.
• Generous employee discount on all products.
• Opportunities for training and certifications in the wine and spirits industry.
• Pleasant and engaging work environment.
• Paid time off and sick leave.
• Potential for growth into more senior roles within the company.
• Regular product tastings and educational sessions.