Retail Sales Team Lead

Placements24; Soweto; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Career development

Leadership development

Job summary

Placements24 in Soweto, Gauteng, is seeking an experienced Retail Sales Team Lead to guide a store's sales staff, deliver coaching, and uphold exceptional customer service.

You will empower your team with effective sales strategies, monitor performance, provide training, and ensure policy compliance while contributing to store objectives in a vibrant retail environment.

Qualifications

• Proven experience leading retail sales teams.
• Strong customer service and communication skills.
• Ability to analyze sales data and implement improvements.
• Passion for coaching and driving a positive team dynamic.

Responsibilities

• Lead, mentor, and coach a team of sales associates to achieve targets.
• Drive sales performance through effective strategies and customer engagement.
• Provide ongoing training to enhance product knowledge and sales skills.
• Monitor performance and conduct reviews.
• Ensure adherence to company policies and brand standards.
• Assist customers and resolve complex issues.

Skills

Leadership

Team coaching

Sales strategy

Customer service

Communication

Performance analysis

Job description

About the Role

Our client is seeking an experienced and inspiring Retail Sales Team Lead to guide and motivate their sales team at their prominent store in Soweto. This role involves providing leadership, coaching, and support to sales associates to drive sales performance, ensure outstanding customer service, and foster a positive team culture. You will play a crucial part in achieving store objectives by empowering your team and implementing effective sales strategies. This is an excellent opportunity for a driven individual with proven sales leadership experience to make a significant impact in a vibrant retail setting within Gauteng.

Key Responsibilities

• Lead, mentor, and coach a team of sales associates to achieve individual and store sales targets.
• Drive sales performance through effective sales strategies, customer engagement, and service excellence.
• Provide ongoing training and development to team members to enhance their product knowledge and sales skills.
• Monitor team performance, provide constructive feedback, and conduct performance reviews.
• Ensure all team members adhere to company policies, procedures, and brand standards.
• Assist customers, resolve complex issues, and contribute to sales when necessary.

Requirements

• Proven experience as a Sales Team Lead, Supervisor, or Assistant Manager in a retail environment.
• Demonstrated ability to motivate and lead a sales team to achieve targets.
• Excellent understanding of sales principles, customer service best practices, and retail operations.
• Strong communication, interpersonal, and leadership skills.
• Ability to analyze sales data and implement strategies for improvement.
• A passion for customer engagement and driving a positive team dynamic.

Benefits

• Competitive base salary with generous commission and bonus structures.
• Comprehensive health and wellness benefits.
• Substantial employee discounts on all company products.
• Opportunities for career advancement and leadership development.
• A supportive and energetic team environment within a well-established retail brand.