Retail Team Leader

Placements24; Randburg; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Salary incentives

Professional development

Employee discounts

Collaborative culture

Leadership experience

Job summary

Placements24 is seeking a motivated Retail Team Leader in Randburg to inspire the sales team, coach associates and uphold store standards. You will supervise daily activities and ensure an exceptional customer experience.

The role requires strong leadership, excellent communication, and a customer-centric approach, with flexibility to work varied shifts including weekends. Join a dynamic retail team focused on achieving sales targets and growth.

Qualifications

• Previous experience in a supervisory or team leadership role within retail.
• Demonstrated ability to motivate and guide a sales team towards achieving targets.
• Strong interpersonal and communication skills, with a customer-centric approach.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Flexibility to work varied shifts, including weekends (Randburg area).

Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide ongoing coaching and training to team members on product knowledge, sales techniques, and customer service standards.
• Oversee daily store operations, ensuring efficient workflow and adherence to company policies.
• Assist customers with inquiries, resolve issues, and ensure a high level of customer satisfaction.
• Support visual merchandising efforts and maintain store presentation standards.

Skills

Team leadership

Coaching

Communication

Time management

Flexibility

Job description

About the Role

Our client is seeking a motivated and results-oriented Retail Team Leader to inspire and guide their sales team in Randburg . This position involves supervising daily sales activities, coaching associates, and ensuring an exceptional customer experience. You will play a vital role in fostering a positive team environment, driving sales performance, and upholding store standards. The ideal candidate is a natural leader with a passion for retail, excellent communication skills, and a commitment to achieving team goals in the bustling Randburg area.

Key Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide ongoing coaching and training to team members on product knowledge, sales techniques, and customer service standards.
• Oversee daily store operations, ensuring efficient workflow and adherence to company policies.
• Assist customers with inquiries, resolve issues, and ensure a high level of customer satisfaction.
• Support visual merchandising efforts and maintain store presentation standards.

Requirements

• Previous experience in a supervisory or team leadership role within the retail industry.
• Demonstrated ability to motivate and guide a sales team towards achieving targets.
• Strong interpersonal and communication skills, with a customer-centric approach.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Flexibility to work varied shifts, including weekends and potentially evenings, in Randburg .

Benefits

• Competitive salary with performance-based incentives for the team.
• Opportunities for professional development and career advancement.
• Employee discounts on store merchandise.
• A dynamic and collaborative work culture focused on team success.
• Valuable leadership experience within the retail sector in Randburg .