Retail Sales Lead

Placements24; Randburg; On-site; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Salary + commission

Career growth

Employee discounts

Health benefits

Dynamic work environment

Job summary

Placements24 in Randburg, Gauteng, is seeking an experienced Retail Sales Lead to guide the store team, drive sales performance and maintain a customer-focused environment.

You will coach sales associates, oversee daily operations, manage scheduling and training, and analyze sales trends to develop effective strategies for the Randburg location. The role offers a competitive salary, benefits and growth opportunities.

Qualifications

• Previous experience in retail sales with targets.
• Experience in a leadership or supervisory capacity within retail.
• Strong interpersonal and communication skills with a passion for customer service.
• Ability to motivate and lead a team effectively.

Responsibilities

• Lead and motivate the sales floor team to achieve targets through coaching and performance management.
• Provide exceptional customer service and ensure positive interactions that drive satisfaction and repeat business.
• Oversee daily store operations, including opening/closing, cash handling, and maintaining store standards.
• Assist with staff training, development, and scheduling to ensure adequate coverage and high performance.
• Monitor sales performance, analyze trends, and provide insights to management to drive strategies for the Randburg location.

Skills

Retail leadership

Customer service

Team motivation

Communication skills

Tools

POS systems

Job description

About the Role

Our client is looking for an experienced and inspiring Retail Sales Lead to guide their team and drive sales performance at their store in Randburg, Gauteng . This leadership role focuses on motivating sales associates, ensuring excellent customer service, and achieving store targets. You will play a key part in creating a positive shopping environment and fostering a culture of success. This is an excellent opportunity for a proven sales professional to step into a leadership role and make a significant contribution to the retail success in Randburg .

Key Responsibilities

• Lead and motivate the sales floor team to achieve individual and store sales targets through effective coaching and performance management.


• Provide exceptional customer service, ensuring all customer interactions are positive and lead to satisfaction and repeat business.


• Oversee daily store operations, including opening/closing procedures, cash handling, and maintaining store standards.


• Assist with staff training, development, and scheduling to ensure adequate coverage and high team performance.


• Monitor sales performance, analyze trends, and provide insights to management to drive sales strategies for the Randburg location.

Requirements

• Previous experience in a retail sales role with demonstrated success in meeting targets.


• Experience in a leadership or supervisory capacity within retail is highly preferred.


• Strong interpersonal and communication skills with a passion for customer service.


• Ability to motivate and lead a team effectively.


• Knowledge of POS systems and basic retail operations.

Benefits

• Competitive salary and commission structure.


• Opportunities for career advancement within the retail management path.


• Employee discounts on store merchandise.


• Comprehensive health benefits.


• A dynamic and results-oriented work environment in Randburg .