Senior Retail Sales Associate

Placements24; Johannesburg; On-site; ZAR 240,000 - 380,000; Full time

Benefits offered by this job

Employee discount

Career development

Product training

Sales workshops

Team environment

Job summary

Placements24 in Johannesburg is seeking a Senior Retail Sales Associate to join the flagship store. This role focuses on leading by example, driving sales, and delivering an exceptional customer experience in a fast-paced retail environment.

You will mentor junior staff, help with visual merchandising, and contribute to achieving store targets while upholding brand standards. Weekend and public holiday availability is required.

Qualifications

• Minimum of 3 years of experience in a retail sales or customer-facing role, with proven sales achievements.
• Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service.
• Demonstrated ability to work effectively in a team and under pressure in a fast-paced retail setting.
• Proficiency in using Point of Sale (POS) systems and basic computer applications.
• A strong understanding of retail operations and sales techniques.
• Must be available to work flexible hours, including weekends and public holidays as required by the Johannesburg store.

Responsibilities

• Exceeding individual and team sales targets through proactive engagement and personalized customer service.
• Providing expert product knowledge and recommendations to customers, ensuring their needs are met effectively.
• Assisting in visual merchandising, ensuring the store is attractive, organized, and adheres to brand standards.
• Training and mentoring new sales associates, sharing best practices and fostering a positive team atmosphere.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintaining accurate inventory levels and assisting with stock takes.

Job description

About the Role

Our client is seeking an experienced and dynamic Senior Retail Sales Associate to join their flagship store in Johannesburg . This pivotal role involves leading by example, driving sales, and ensuring an exceptional customer experience. You will be instrumental in achieving store targets, mentoring junior staff, and contributing to the overall success of the retail operation. This position offers a fantastic opportunity for a dedicated sales professional to advance their career within a respected retail environment known for its commitment to customer satisfaction and employee development.

Key Responsibilities

• Exceeding individual and team sales targets through proactive engagement and personalized customer service.
• Providing expert product knowledge and recommendations to customers, ensuring their needs are met effectively.
• Assisting in visual merchandising, ensuring the store is attractive, organized, and adheres to brand standards.
• Training and mentoring new sales associates, sharing best practices and fostering a positive team atmosphere.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintaining accurate inventory levels and assisting with stock takes.

Requirements

• Minimum of 3 years of experience in a retail sales or customer-facing role, with proven sales achievements.
• Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service.
• Demonstrated ability to work effectively in a team and under pressure in a fast-paced retail setting.
• Proficiency in using Point of Sale (POS) systems and basic computer applications.
• A strong understanding of retail operations and sales techniques.
• Must be available to work flexible hours, including weekends and public holidays as required by the Johannesburg store.

Benefits

• Competitive annual salary with attractive commission structure.
• Opportunities for career advancement and professional development.
• Generous employee discount on merchandise.
• Regular product training and sales workshops.
• A vibrant and supportive work environment in the heart of Johannesburg .