Retail Team Lead

Placements24; Paarl; Sur place; ZAR 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Health coverage

Staff discounts

Ongoing training

Career growth opportunities

Résumé du poste

Placements24 in Paarl, Western Cape, invites applications for a Retail Team Lead at a fashionable boutique. You will support the Store Manager, coach a team of sales associates, drive sales, and ensure a positive shopping experience for customers in a fast-paced environment.

The ideal candidate has retail experience with at least 1 year in a supervisory role, strong communication, and a passion for fashion. You should lead by example, maintain store standards, and work weekends.

Qualifications

• Retail experience with 1+ year in a supervisory or team lead capacity.
• Strong customer service and sales skills.
• Excellent communication and interpersonal abilities.
• A passion for fashion and understanding of current trends.
• Ability to work flexible hours including weekends and public holidays.

Responsabilités

• Assist Store Manager with daily store operations.
• Lead and motivate a team of retail associates.
• Drive sales by engaging customers and promoting products.
• Maintain high standards of customer service.
• Assist with inventory management and merchandising.
• Maintain store appearance and merchandising standards.
• Train new team members on procedures and product knowledge.
• Handle customer inquiries and resolve issues.
• Ensure adherence to company policies.
• Contribute to a positive team atmosphere.

Connaissances

Team leadership

Customer service

Sales

Communication

Description du poste

About the Role

Our client, a popular fashion boutique, is seeking an enthusiastic and experienced Retail Team Lead to join their team in Paarl, Western Cape . This role is ideal for a motivated individual with a passion for fashion and excellent customer service skills. As a Team Lead, you will be responsible for supporting the Store Manager, leading a team of sales associates, driving sales, and ensuring a positive shopping experience for all customers. You will play a crucial part in maintaining store standards and contributing to the overall success of the boutique. If you are a natural leader with a flair for retail, this is a great opportunity to grow your career within a friendly and dynamic environment in Paarl .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Lead and motivate a team of retail associates, providing guidance and support.
• Drive sales performance by engaging customers and promoting products.
• Ensure high standards of customer service are consistently met.
• Assist with inventory management, including receiving, stocking, and visual merchandising.
• Maintain store appearance and visual merchandising standards.
• Train new team members on store procedures and product knowledge.
• Handle customer inquiries and resolve issues effectively.
• Ensure adherence to company policies and procedures.
• Contribute to a positive and collaborative team atmosphere.

Requirements

• Previous experience in a retail environment, with at least 1 year in a supervisory or team lead capacity.
• Strong customer service and sales skills.
• Excellent communication and interpersonal abilities.
• A passion for fashion and a good understanding of current trends.
• Ability to work effectively as part of a team and lead by example.
• Basic understanding of retail operations and merchandising.
• Willingness to work flexible hours, including weekends and public holidays, as needed for the Paarl store.
• A proactive and positive attitude.

Benefits

This position offers a competitive salary, appropriate for the role and location in the Western Cape . Employees will be eligible for a comprehensive benefits package, including health coverage and retirement savings options. Our client provides ongoing training and development opportunities to support career progression. You will also receive generous staff discounts on our stylish merchandise. Join a team that values teamwork and customer satisfaction.