Retail Supervisor - Paarl

Placements24; Graafwater; On-site; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Staff discounts

Professional development

Part-time role

On-site training

Job summary

Placements24 in Paarl is seeking a motivated Retail Supervisor to support daily store operations, lead a small team of sales associates, and deliver excellent customer service.

You will help achieve sales targets, supervise floor activities, manage inventory, and ensure store standards. This is a part-time role requiring weekend and holiday availability in Paarl, with on-site training and opportunities for growth.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in retail with supervisory responsibilities is preferred.
• Strong customer service and communication abilities.

Responsibilities

• Supervise and guide sales associates on the shop floor.
• Assist customers with inquiries and product selection.
• Support Store Manager in achieving sales targets and operations.
• Maintain store standards and visual merchandising.
• Process transactions accurately using the POS system.
• Assist with inventory checks and stock management.
• Provide training and coaching to junior staff.
• Help with opening and closing procedures.

Skills

Retail experience

Supervisory experience

Customer service

Communication skills

Team player

POS systems

Flexibility with shifts

High school diploma

Retail passion

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Role Our client is seeking a motivated and customer-focused Retail Supervisor to join their team in Paarl, Western Cape . This role involves supporting the Store Manager in daily operations, leading a team of sales associates, and ensuring a high level of customer service and sales performance. The ideal candidate will be a team player with excellent communication skills and a passion for retail. You will play a key role in driving sales, maintaining store standards, and contributing to a positive work environment in the Paarl store.

Key Responsibilities

• Supervise and guide sales associates on the shop floor.
• Assist customers with inquiries and product selection, ensuring a positive shopping experience.
• Support the Store Manager in achieving sales targets and operational goals.
• Ensure adherence to store policies and procedures.
• Assist with inventory management, including stock checks and merchandising.
• Process customer transactions accurately using the POS system.
• Help maintain store cleanliness, organization, and visual presentation standards.
• Provide training and coaching to junior staff members.
• Handle customer feedback and resolve minor issues.
• Contribute to opening and closing procedures as required.

Requirements

• Previous experience in a retail role, with some experience in a supervisory or team lead capacity.
• Strong customer service skills and a friendly demeanor.
• Good communication and interpersonal abilities.
• Ability to work effectively in a team.
• Experience with POS systems.
• Flexibility to work various shifts, including weekends and public holidays, in Paarl .
• Basic understanding of inventory and stock management.
• A proactive approach and willingness to learn.
• High school diploma or equivalent.
• Passion for retail and customer satisfaction.

Benefits

Our client offers a competitive hourly wage, staff discounts on merchandise, and opportunities for professional development within the retail sector. This part-time position in Paarl, Western Cape , provides flexibility for individuals seeking to balance work with other commitments while contributing to a dynamic retail team.