Retail Operations Manager

Placements24; Paarl; On-site; ZAR 550,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Employee discounts

Career progression

Job summary

Placements24 is seeking a motivated Retail Operations Manager to oversee Paarl-based retail operations. The role focuses on customer experience, staff management, and inventory control to drive sales and profitability.

You will collaborate with store managers to implement best practices, monitor costs, and lead teams toward operational excellence in the Western Cape retail landscape.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Minimum of 4 years of experience in retail management or operations.
• Proven ability to drive sales, manage budgets, and optimize operational efficiency.

Responsibilities

• Supervise and manage daily operations of multiple retail locations in the Paarl region.
• Develop and implement strategies to improve store performance, sales, and profitability.
• Ensure high standards of customer service are maintained across all stores.
• Manage inventory levels, stock control, and loss prevention strategies.
• Train, coach, and develop store staff to achieve individual and team goals.
• Monitor operational costs and identify opportunities for efficiency improvements.

Skills

Leadership

Staff management

Inventory control

Customer service

Budget management

POS systems

Retail strategy

Education

Bachelor's degree in Business Administration

Tools

Retail software

POS systems

Job description

About the Role

Our client is searching for a motivated Retail Operations Manager to oversee their retail operations in Paarl . This position is responsible for ensuring the efficient and profitable operation of retail stores, focusing on customer experience, staff management, and inventory control. You will work closely with store managers and teams to implement best practices and achieve sales targets. This role offers a chance to significantly influence customer satisfaction and operational excellence within the Western Cape retail landscape.

Key Responsibilities

• Supervise and manage daily operations of multiple retail locations in the Paarl region.
• Develop and implement strategies to improve store performance, sales, and profitability.
• Ensure high standards of customer service are maintained across all stores.
• Manage inventory levels, stock control, and loss prevention strategies.
• Train, coach, and develop store staff to achieve individual and team goals.
• Monitor operational costs and identify opportunities for efficiency improvements.

Requirements

• Bachelor's degree in Business Administration or a related field.
• Minimum of 4 years of experience in retail management or operations.
• Proven ability to drive sales, manage budgets, and optimize operational efficiency.
• Strong leadership and team-building skills.
• Excellent customer service and problem-solving abilities.
• Knowledge of retail management software and point-of-sale systems.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Employee discounts on company products.
• Opportunities for career growth within a growing retail chain.
• Be a key player in the retail success of Paarl .