Fashion Retail Store Lead & Customer Experience

Mr-Price-Group; Vrystaat; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group Limited in South Africa is seeking a Store Supervisor to support daily store operations and help meet targets while delivering excellent customer service. You will drive sales through customer experience processes, coach and mentor the store team, manage stock, and ensure compliance with policies to protect profitability.

A Grade 12 and 1–2 years in retail with supervisory exposure are required.

Qualifications

• Grade 12 or equivalent
• 1-2 years' experience in retail
• Experience in a supervisory role
• Retail trade

Responsibilities

• Drive sales through customer experience processes to meet customer service standards and sales targets.
• Team Management: assist in driving the team within a store to achieve KPIs and provide coaching.
• Stock Management: ensure stock is received, unpacked, merchandised and replenished on the shop floor.
• Monitor stock levels and manage stock counts, loss prevention, and housekeeping of the stockroom.
• Assist with compliance checks to ensure adherence to policies and procedures.

Job description

Mr Price Group Limited in South Africa is seeking a Store Supervisor to support daily store operations and help meet targets while delivering excellent customer service. You will drive sales through customer experience processes, coach and mentor the store team, manage stock, and ensure compliance with policies to protect profitability.

A Grade 12 and 1–2 years in retail with supervisory exposure are required.