Store Team Lead - Fashion Retail & Customer Experience

Mr Price Group Careers; Mpumalanga; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Mr Price Group Limited is seeking a store supervisor to support daily operations in Mpumalanga. The role focuses on enhancing customer experience, driving sales, and leading a team to achieve store KPIs.

You will ensure stock is accurately received, displayed, and replenished while maintaining stockroom standards and compliance with policies. Prior supervisory experience in retail is preferred.

Qualifications

• Grade 12 required.
• 1–2 years in retail.
• Experience in a supervisory role.
• Retail trade experience advantageous.

Responsibilities

• Drive sales by implementing customer experience processes to meet/exceed service standards and targets.
• Provide ongoing coaching and mentoring to store associates to upskill the team.
• Ensure stock is received, unpacked, merchandised and replenished on the sales floor.
• Monitor stock levels and execute stock control processes to prevent loss and ensure on-hand stock.
• Oversee stockroom housekeeping and general store maintenance.
• Support compliance checks through admin, audits and reporting to enforce policies.

Skills

Customer service

Team leadership

Coaching

Education

Grade 12

Job description

Mr Price Group Limited is seeking a store supervisor to support daily operations in Mpumalanga. The role focuses on enhancing customer experience, driving sales, and leading a team to achieve store KPIs.

You will ensure stock is accurately received, displayed, and replenished while maintaining stockroom standards and compliance with policies. Prior supervisory experience in retail is preferred.