Retail Store Supervisor in Randburg

Placements24; Randburg; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Employee discount on store merchandise

Job summary

Placements24 seeks an experienced Retail Store Supervisor for our Randburg, Gauteng location. You will lead a team of sales associates, uphold outstanding customer service, and support the Store Manager with scheduling and performance management.

Responsibilities include stock control, inventory, visual merchandising, and driving sales targets. The role requires flexibility for shifts and weekends in a fast-paced retail environment within Randburg.

Qualifications

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven client-focused approach with a track record in retail.
• Solid understanding of stock control, merchandising, and POS systems.

Responsibilities

• Supervise daily activities of retail sales associates.
• Ensure exceptional customer service and resolve inquiries promptly.
• Assist Store Manager with staff scheduling, training and performance reviews.
• Oversee inventory management, stock receptions and regular stock takes.
• Maintain visual merchandising standards and store presentation.
• Monitor sales performance and contribute to target attainment.
• Ensure compliance with policies and health & safety regulations.
• Manage opening and closing procedures and cash handling.
• Support promotional activities and store initiatives.
• Foster a positive team culture and Randburg staff collaboration.

Skills

Leadership

Customer service

Stock control

POS systems

Communication

Education

High school diploma

Tools

POS systems

Stock management software

Job description

About the Role Our client, a leading retailer, is looking for a diligent and experienced Retail Store Supervisor to manage operations and team performance at their Randburg, Gauteng store. This role is essential for overseeing the daily functioning of the store, ensuring operational efficiency, maintaining high standards of customer service, and supporting the store manager. The ideal candidate will have a strong understanding of retail operations, excellent leadership capabilities, and a commitment to fostering a positive and productive work environment. You will be instrumental in guiding the retail team, managing stock, and ensuring a superior customer experience in Randburg . This position offers significant opportunities for growth within the organization.

Key Responsibilities

• Supervise and direct the daily activities of retail sales associates.
• Ensure exceptional customer service is provided at all times, resolving inquiries and issues promptly.
• Assist the Store Manager with staff scheduling, training, and performance management.
• Oversee inventory management, including receiving, stocking, and conducting regular stock takes.
• Maintain visual merchandising standards and ensure the store is organized and presentable.
• Monitor sales performance and contribute to strategies for achieving targets.
• Ensure compliance with all company policies, procedures, and health & safety regulations.
• Manage opening and closing procedures for the store.
• Support the implementation of promotional activities and sales initiatives.
• Foster a positive team culture and promote teamwork among staff in Randburg .

Requirements

• Proven experience as a Retail Supervisor, Assistant Manager, or Team Leader.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and customer service abilities.
• Solid understanding of retail operations, sales techniques, and stock control.
• Ability to work effectively in a fast-paced retail environment.
• Proficiency in POS systems and general computer literacy.
• Flexibility to work various shifts, including weekends and public holidays, in Randburg .
• A proactive approach to problem-solving and operational improvements.
• High school diploma or equivalent; further education in business or retail management is beneficial.
• A commitment to delivering excellent customer experiences and achieving business objectives.

Benefits

• Competitive annual salary of R .
• Opportunities for career advancement and professional development.
• Employee discount on store merchandise.
• Work in a dynamic and supportive retail environment in Randburg .
• Exposure to comprehensive store management responsibilities.
• Contribution to a reputable retail brand.