Retail Store Supervisor

Placements24; Mossel Bay; Presencial; ZAR 96.000 - 152.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Training programs

Friendly team atmosphere

Career progression

Overtime opportunities

Descripción de la vacante

Placements24 is seeking a dedicated Retail Store Supervisor for our Mossel Bay store in the Western Cape. The role focuses on supporting store management, supervising a team of associates, delivering outstanding customer service, and maintaining store standards.

Candidates should have retail experience, strong communication, and the ability to work flexibly, including weekends and holidays. The position offers an hourly wage with possible overtime and employee discounts.

Formación

• Previous retail experience is desirable.
• Ability to work well in a team and under supervision.
• Good communication and interpersonal skills.
• Willingness to learn and take on new responsibilities in the Western Cape retail setting.

Responsabilidades

• Assist the Store Manager in overseeing daily store operations.
• Supervise and guide a team of retail associates, ensuring tasks are completed efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Ensure store displays are neat, organized, and visually appealing.
• Assist with inventory management, including receiving stock and restocking shelves.
• Process customer transactions accurately using the POS system.
• Maintain a safe and clean store environment for both customers and staff.
• Support the implementation of sales initiatives and promotions.
• Open and close the store as scheduled, ensuring security procedures are followed.
• Provide on-the-job training and coaching to new team members.

Conocimientos

Team supervision

Customer service

Communication

Flexibility

Stand for long

Lift moderate weights

Weekend/holiday availability

Positive attitude

Learn and adapt

Educación

High school diploma or equivalent

Herramientas

POS system

Descripción del empleo

About the Role

Our client, a popular retail chain, is looking for an enthusiastic and customer-focused Retail Store Supervisor to join their team in Mossel Bay, Western Cape . This role is ideal for an individual with prior retail experience who is ready to take on more responsibility and support the store management team. You will play a vital role in daily store operations, assisting with team supervision, customer service, and maintaining store standards. The successful candidate will be proactive, possess excellent communication skills, and have a passion for providing outstanding customer experiences. This is a great opportunity to develop leadership skills and advance your career within the retail sector in the beautiful Western Cape . We are seeking someone who is dedicated, reliable, and eager to contribute to the success of the store in Mossel Bay .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Supervise and guide a team of retail associates, ensuring tasks are completed efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Ensure store displays are neat, organized, and visually appealing.
• Assist with inventory management, including receiving stock and restocking shelves.
• Process customer transactions accurately using the POS system.
• Maintain a safe and clean store environment for both customers and staff.
• Support the implementation of sales initiatives and promotions.
• Open and close the store as scheduled, ensuring security procedures are followed.
• Provide on-the-job training and coaching to new team members.

Requirements

• Previous experience in a retail environment, preferably in a sales or customer service role.
• Demonstrated ability to work effectively within a team and under supervision.
• Good communication and interpersonal skills.
• Basic understanding of retail operations and customer service principles.
• Ability to operate a POS system and handle cash transactions.
• Flexibility to work various shifts, including weekends and public holidays, as required for Mossel Bay operations.
• A positive attitude and a commitment to customer satisfaction.
• Ability to stand for extended periods and lift moderate weights.
• Completion of high school or equivalent.
• Willingness to learn and take on new responsibilities in the Western Cape retail setting.

Benefits

• Our client offers a competitive hourly wage, along with opportunities for overtime based on business needs.
• Employees receive a generous discount on company products, enhancing the value of their employment.
• Comprehensive training programs are provided to support professional development and skill enhancement.
• You will work in a friendly and supportive team atmosphere, contributing to a positive store culture.
• This role offers a clear path for career progression within the company for motivated individuals in Mossel Bay .