Retail Store Associate

Placements24; Mossel Bay; Hybrid; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Staff discounts

Training provided

Stable position

Job summary

Placements24 in Mossel Bay, Western Cape, is seeking a friendly Retail Store Associate. You will help customers locate products, handle transactions, and maintain an attractive sales floor. The role requires reliability, strong communication, and basic math for cash handling.

Flexible hours, including weekends, are expected in this community-minded position. Join a reputable local retailer and contribute to a positive shopping experience while growing in the retail sector.

Qualifications

• Previous customer service or retail experience is preferred but not essential.
• Strong communication and interpersonal skills.
• High school diploma or equivalent.
• Familiarity with the Mossel Bay community is a plus.

Responsibilities

• Assist customers with product location, information, and purchasing decisions.
• Process customer transactions accurately using the POS system.
• Maintain a clean, organized, and visually appealing sales floor and stockroom.
• Receive, unpack, and display merchandise according to store standards.
• Replenish stock on shelves and racks as needed.
• Handle customer inquiries and provide basic support or direct them to the appropriate personnel.
• Adhere to all company policies and procedures, including safety and security protocols.
• Support the store team in achieving daily sales and operational goals.
• Engage customers to create a welcoming and helpful shopping atmosphere.
• Assist with inventory counts and stock management tasks.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Education

High school diploma

Tools

POS system

Job description

About the Role

Our client, a well-established retail company, is seeking a friendly and reliable Retail Store Associate to join their team in Mossel Bay , Western Cape. This role is crucial in ensuring a positive shopping experience for all customers. You will be involved in various aspects of store operations, from assisting customers to maintaining store appearance. The ideal candidate is customer-focused, energetic, and eager to learn about the retail sector. This is a great opportunity for someone looking to build a career in retail in the scenic town of Mossel Bay .

Key Responsibilities

• Assist customers with product location, information, and purchasing decisions.
• Process customer transactions accurately using the POS system.
• Maintain a clean, organized, and visually appealing sales floor and stockroom.
• Receive, unpack, and display merchandise according to store standards.
• Replenish stock on shelves and racks as needed.
• Handle customer inquiries and provide basic support or direct them to the appropriate personnel.
• Adhere to all company policies and procedures, including safety and security protocols.
• Support the store team in achieving daily sales and operational goals.
• Engage customers to create a welcoming and helpful shopping atmosphere.
• Assist with inventory counts and stock management tasks.

Requirements

• Previous customer service or retail experience is preferred but not essential.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and perform physically demanding tasks such as lifting and stocking.
• A positive attitude and willingness to learn.
• Reliable and punctual with a strong work ethic.
• Ability to work flexible hours, including weekends and public holidays, in Mossel Bay .
• Basic math skills for cash handling.
• Must be able to work collaboratively within a team.
• High school diploma or equivalent.
• Familiarity with the Mossel Bay community is a plus.

Benefits

• Our client offers a competitive starting salary with potential for growth.
• Staff receive discounts on store merchandise.
• Training on products and store operations will be provided.
• This role is based in Mossel Bay , offering a stable position within a reputable retail organization.