Retail Store Manager & Team Builder

Cape Union Mart Group; Pretoria; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health insurance

Retirement savings plan

Employee discounts

Career development opportunities

Job summary

Cape Union Mart Group in Centurion near Pretoria seeks a dynamic Retail Store Manager to lead the flagship store, driving sales, merchandising, and customer experience across on-site and strategic remote planning.

The role requires proven retail leadership, strong analytical skills, and proficiency with POS systems and store operations; a high school diploma is required, business degree a plus. Competitive pay with bonuses and benefits offered.

Qualifications

• Proven experience as a Retail Store Manager or in a similar leadership role.
• Strong understanding of retail operations, merchandising, and inventory management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and develop strategic plans to drive business growth.
• Proficiency in using retail management software and POS systems.
• High school diploma or equivalent; a degree in business or a related field is a plus.

Responsibilities

• Lead and motivate the store team to achieve sales targets and provide exceptional customer service.
• Manage day-to-day store operations, including opening and closing procedures, cash handling, and loss prevention.
• Develop and implement effective merchandising strategies to maximize product visibility and sales.
• Oversee inventory management, including ordering, receiving, and stocktaking to maintain optimal stock levels.
• Recruit, train, and develop store staff to ensure a high-performing and customer-focused team.
• Monitor store performance metrics, analyze sales data, and implement action plans for continuous improvement.

Skills

Store leadership

Retail operations

Leadership & communication

Sales data analysis

POS systems

Education

High school diploma or equivalent

Degree in business or related field

Tools

POS systems

Retail management software

Job description

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Our client is seeking a dynamic and results-oriented Retail Store Manager to lead their flagship store in Centurion . This role is crucial for driving store performance, managing a team of retail professionals, and ensuring an outstanding customer experience. You will be responsible for all aspects of store operations, from sales and merchandising to staff training and inventory control. The ideal candidate possesses strong leadership qualities, a keen eye for retail trends, and a commitment to achieving sales targets and operational excellence, working a hybrid model that balances essential on-site duties with strategic remote planning.

About the Role

Our client is seeking a dynamic and results-oriented Retail Store Manager to lead their flagship store in Centurion . This role is crucial for driving store performance, managing a team of retail professionals, and ensuring an outstanding customer experience. You will be responsible for all aspects of store operations, from sales and merchandising to staff training and inventory control. The ideal candidate possesses strong leadership qualities, a keen eye for retail trends, and a commitment to achieving sales targets and operational excellence, working a hybrid model that balances essential on-site duties with strategic remote planning.

Key Responsibilities

• Lead and motivate the store team to achieve sales targets and provide exceptional customer service.
• Manage day-to-day store operations, including opening and closing procedures, cash handling, and loss prevention.
• Develop and implement effective merchandising strategies to maximize product visibility and sales.
• Oversee inventory management, including ordering, receiving, and stocktaking to maintain optimal stock levels.
• Recruit, train, and develop store staff to ensure a high-performing and customer-focused team.
• Monitor store performance metrics, analyze sales data, and implement action plans for continuous improvement.

Requirements

• Proven experience as a Retail Store Manager or in a similar leadership role.
• Strong understanding of retail operations, merchandising, and inventory management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and develop strategic plans to drive business growth.
• Proficiency in using retail management software and point-of-sale (POS) systems.
• High school diploma or equivalent; a degree in business or a related field is a plus.

Benefits

• Competitive salary with performance-based bonuses.
• Health insurance and retirement savings plan.
• Employee discounts on store merchandise.
• Opportunities for professional development and career advancement.