Store Assistant Manager Pretoria

Cape Union Mart Group; Pretoria; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Cape Union Mart Group in Pretoria seeks a dynamic Store Manager to drive KPIs by delivering an exceptional in-store experience. You will build and train a high-performing team and translate customer feedback into action.

The role demands leadership, visual merchandising expertise, and a commitment to policies, health and safety, and culture. You will maximise turnover, coach staff, and align operations with the Cape Union Mart Group standards.

Qualifications

• Minimum 5 years of management experience in retail.
• Matric or equivalent qualification.
• Ability to communicate effectively at all levels.

Responsibilities

• Manage all aspects of a store.
• Maximise turnover and profit.
• Minimise shrinkage by monitoring stock risks.
• Deliver exceptional customer service via customer experience strategy.
• Lead talent selection, training, coaching and retention.
• Innovative visual merchandising to optimise sales.
• Implement company policies and procedures.
• Maintain health and safety practices.
• Create an inspiring environment and align team with company culture.

Skills

People management

Leadership

Customer service

Team training

Store operations

Visual merchandising

Education

Matric or equivalent

Job description

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Duties and Responsibilities:

• Managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• 5 years of Management retail experience
• Matric or Equivalent
• Clear Criminal record
• Ability to communicate effectively at all levels.