Retail Store Manager - Richards Bay

Placements24; Mtubatuba Local Municipality; Vor Ort; ZAR 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Career progression

Employee discounts

Zusammenfassung

Placements24 is seeking a dynamic Retail Store Manager for our flagship store in Richards Bay, KwaZulu-Natal. You will lead a team of retail professionals, drive sales performance, and ensure an outstanding customer experience.

You will oversee store operations, inventory, merchandising, and staff development while maintaining brand integrity and achieving profitability. The role requires hands-on leadership, excellent communication, and a passion for retail.

Qualifikationen

• Proven retail store management experience.
• Strong leadership and team development skills.
• Excellent customer service and sales focus.
• Proficiency in retail operations, stock control, and POS systems.
• Good grasp of financial metrics and budgeting.
• Strong communication and interpersonal abilities.
• Ability to work weekends/public holidays.
• High school diploma; business qualification is a plus.

Aufgaben

• Lead and motivate store team to hit sales targets and KPIs.
• Oversee daily store operations, cash handling, and scheduling.
• Maintain exceptional customer service standards at all times.
• Manage inventory, stock control, and visual merchandising.
• Recruit, train, develop, and appraise staff.
• Control store expenses and support profitability goals.
• Ensure compliance with policies and health and safety rules.
• Represent the brand as a local community ambassador.

Kenntnisse

Leadership

Customer service

Inventory management

POS systems

Budgeting

Communication

Team management

Flexibility

Retail operations

Ausbildung

High school diploma

Business qualification

Tools

POS systems

Jobbeschreibung

About the Role

Our client is seeking a dynamic and results-oriented Retail Store Manager to lead their flagship store located in Richards Bay, KwaZulu-Natal . This is a key leadership position responsible for overseeing all aspects of store operations, driving sales performance, and fostering an exceptional customer experience. The successful candidate will manage a team of retail professionals, ensuring high standards of service, operational efficiency, and team development. This role requires a hands-on approach, strong leadership capabilities, and a deep understanding of the retail environment. You will be the face of the brand in Richards Bay, responsible for achieving sales targets, controlling expenses, and maintaining brand integrity. We are looking for an individual who is passionate about retail, possesses excellent interpersonal skills, and is committed to exceeding customer expectations. Your leadership will be crucial in maintaining a positive and productive store environment.

Key Responsibilities

• Lead and motivate the store team to achieve sales targets and key performance indicators.
• Manage daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Oversee inventory management, stock control, and visual merchandising to maximize sales and minimize losses.
• Recruit, train, develop, and appraise store staff.
• Manage store expenses and contribute to achieving profitability goals.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Act as a brand ambassador, representing the company in the local community.

Requirements

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and sales-driven attitude.
• Proficiency in retail operations, inventory management, and point-of-sale systems.
• Good understanding of financial metrics and ability to manage budgets.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• High school diploma or equivalent; a business-related qualification is advantageous.

Benefits

This full-time position offers a competitive annual salary of ZAR , commensurate with experience. You will receive comprehensive training, opportunities for career advancement within a growing retail chain, and employee discounts. The role is based in Richards Bay , providing a stable and engaging work environment. Join a company that values its employees and offers a clear path for professional growth in the retail sector.