Retail Assistant Manager

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Staff discounts on merchandise

Career advancement opportunities

Performance incentives

Job summary

Placements24 is seeking a dedicated Retail Assistant Manager for a store in Mahikeng, North West. You will support the store manager with staff supervision, daily operations, and achieving sales targets to deliver a superior shopping experience.

You will mentor colleagues, manage inventory, visual merchandising, and customer inquiries while ensuring compliance with health and safety regulations. A dynamic, collaborative retail team environment awaits.

Qualifications

• Experience in a senior retail supervisory role or as Retail Assistant Manager.
• Proven ability to lead teams and deliver strong customer service.
• Strong understanding of retail operations and merchandising concepts.

Responsibilities

• Oversee daily store operations alongside the Store Manager to meet sales targets.
• Supervise and motivate retail staff, ensuring excellent customer service.
• Assist with inventory management, stock replenishment, merchandising, and loss prevention.
• Address customer inquiries and resolve complaints to maintain high satisfaction.
• Ensure compliance with company policies, health and safety regulations, and staff training.

Skills

Staff leadership

Customer service

Sales targets

Store operations

Merchandising

Tools

POS system

Job description

About the Role

Our client is seeking a dedicated and experienced Retail Assistant Manager to support the management of their store in Mahikeng . You will play a vital role in ensuring the store operates efficiently, maintaining high standards of customer service, and driving sales performance. This position requires a motivated individual who can assist the store manager with staff supervision, operational oversight, and achieving business objectives. You will be instrumental in fostering a positive team environment and ensuring a superior shopping experience for all customers in North West .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Supervise and motivate retail staff, providing guidance and support to ensure excellent customer service.
• Support inventory management, including stock replenishment, visual merchandising, and loss prevention.
• Handle customer inquiries, complaints, and feedback effectively to ensure customer satisfaction.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Contribute to staff training and development initiatives.

Requirements

• Previous experience as a Retail Assistant Manager or in a senior retail supervisory role.
• Demonstrated ability in customer service, sales, and team leadership.
• Strong understanding of retail operations and merchandising principles.
• Excellent communication, interpersonal, and problem‑solving skills.
• Ability to work effectively in a fast‑paced retail environment.

Benefits

• Competitive annual salary and potential performance incentives.
• Opportunities for career advancement within the retail sector.
• Staff discounts on merchandise.
• A dynamic and collaborative team culture in Mahikeng .
• Gain valuable leadership experience in retail management.