Retail Store Manager

Placements24; Pretoria; On-site; ZAR 480,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with bonus

Comprehensive health insurance

Employee discounts

Career growth opportunities

Dynamic and supportive work环境

Job summary

Placements24 in Pretoria seeks a results-driven Retail Store Manager to lead their flagship store. You will oversee sales, customer service, staff management, and inventory control to meet financial and operational goals.

This leadership role requires strong retail knowledge and people skills, with autonomy to drive performance and foster a high-achieving team environment.

Qualifications

• Minimum 5 years of experience in retail management.
• Strong leadership, team management and communication skills.
• Excellent understanding of retail operations, sales and customer service.
• Proficiency with POS systems and retail software.
• Ability to analyze sales data and implement action plans.
• Proven ability to drive sales and profitability.

Responsibilities

• Oversee day-to-day store operations to ensure smooth functioning.
• Drive sales by implementing effective strategies and motivating the team.
• Recruit, train and develop staff to maintain high performance and service.
• Manage inventory levels and shrinkage control.
• Maintain visual merchandising standards to optimize product presentation.
• Handle customer inquiries and resolve issues to ensure satisfaction.

Skills

Retail leadership

People management

Sales analytics

Job description

About the Role

Our client is looking for a results-driven and inspiring Retail Store Manager to lead their flagship store in Pretoria . You will be responsible for overseeing all aspects of store operations, including sales, customer service, staff management, and inventory control, ensuring the store achieves its financial and operational goals. This is a leadership position that requires a strong understanding of retail dynamics, excellent people management skills, and a commitment to delivering an outstanding customer experience. You will have the autonomy to drive store performance and foster a positive, high-achieving team environment.

Key Responsibilities

• Manage day-to-day store operations, ensuring smooth and efficient functioning.
• Drive sales performance by implementing effective sales strategies and motivating the sales team.
• Recruit, train, and develop store staff to ensure high levels of performance and customer service.
• Manage inventory levels, ensuring accurate stock control and minimizing shrinkage.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Handle customer inquiries, complaints, and resolve issues to ensure customer satisfaction.

Requirements

• Minimum 5 years of experience in retail management, with a proven track record of success.
• Strong leadership, team management, and communication skills.
• Excellent understanding of retail operations , sales, and customer service principles.
• Proficiency in using POS systems and other retail management software.
• Ability to analyze sales data and implement action plans.
• Demonstrated ability to drive sales and profitability.

Benefits

• Competitive salary and performance-based bonus structure.
• Comprehensive health insurance benefits.
• Employee discounts on store merchandise.
• Opportunities for career growth and advancement within the company.
• A dynamic and supportive work environment.