Retail Store Manager - Drive Sales & Team Excellence

Clicks Group Limited; Parow; On-site; ZAR 550,000 - 850,000; Full time

Job summary

Clicks Group in Parow is seeking a Store Manager to lead the store operations team, drive sales and ensure compliance with brand standards. You will manage finances, stock, staffing and customer service to meet targets and deliver a great shopping experience.

The role requires a strong FMCG background, people leadership and a focus on merchandising, loss prevention and store presentation to align with Clicks’ image.

Qualifications

• Strong financial management and budgeting knowledge.
• Experience in FMCG retail operations and promotions.
• Knowledge of stock, loss prevention and compliance.

Responsibilities

• Drive store sales and profitability by monitoring daily/weekly/monthly targets.
• Manage expenses, stock, shrinkage, housekeeping and admin tasks.
• Oversee in-store execution of merchandising and promotional standards.
• Schedule staff according to policy to ensure full coverage.
• Lead, develop and coach store team for current and future needs.
• Ensure great customer service and loyalty through initiatives.
• Maintain stakeholder relationships to meet business objectives.
• Monitor customer trends and competitor activity for opportunities.

Skills

Financial mgmt

Retail ops

Team leadership

Customer service

Merchandising

Planning

Analytical thinking

Education

Bachelor/Diploma

Job description

Clicks Group in Parow is seeking a Store Manager to lead the store operations team, drive sales and ensure compliance with brand standards. You will manage finances, stock, staffing and customer service to meet targets and deliver a great shopping experience.

The role requires a strong FMCG background, people leadership and a focus on merchandising, loss prevention and store presentation to align with Clicks’ image.